Configuration Manager II

Job Description

The Office of the Chief Information Officer (OCIO) provides Information Technology (IT) support to PAE FIRES which is a Continental United States (CONUS) organization. The OCIO provides centralized life cycle management, direction, guidance, and support for the acquisition, sustainment, maintainability, supportability, and implementation of the PAE, Information Mission Area (IMA). PAE FIRES is an approved Data Center providing hosting to multiple organizations throughout the US Army Acquisition community. 
 
Job Duties & Responsibilities:
 
• Administer ManageEngine Endpoint Central (EPC/UEMS) and SCCM/MECM to package and deploy applications, deliver software updates, manage endpoints, and generate inventory, deployment, and compliance reports. 
• Remediate vulnerabilities identified through ACAS scans by deploying patches, updating or removing software, and applying security scripts and configuration changes in coordination with the Information Assurance (IA) Team. 
• Review and implement workstation-related Security Technical Implementation Guides (STIGs) quarterly, using Group Policy, Endpoint Central, and PowerShell to apply and validate required settings.
• Support Authority to Operate (ATO) activities by providing configuration documentation, remediation status, compliance reports, and evidence supporting security requirements.
• Develop, review, implement, and maintain Group Policy settings governing workstation security, operating system behavior, and organizational requirements.
• Create, maintain, capture, and deploy workstation images using Endpoint Central OS Deployer and SCCM/MECM, including drivers, required applications, security configurations, and post-imaging automation.
• Manage workstation lifecycle activities, including provisioning, operating system upgrades, application maintenance, configuration changes, and device retirement.
• Develop and maintain PowerShell scripts and automated workflows for software deployment, vulnerability remediation, configuration enforcement, and workstation provisioning.
• Track, document, categorize, and maintain changes to approved workstation baselines, including software, operating systems, security settings, and deployment configurations.
• Perform configuration identification, configuration control, configuration status accounting, and configuration audits, including reviews of software versions, updates, and licensing status.
• Use government-provided management tools to maintain hardware and software inventories, track licensing information, and identify unauthorized, outdated, or unsupported software.
• Develop, distribute, implement, and track change packages resulting from approved Configuration Control Board actions.
• Provide configuration management and system administration support to the Customer Support Team using Endpoint Central, SCCM/MECM, Recast Right Click Tools, BeyondTrust, and Dell Command tools to investigate and resolve workstation issues. 

Qualifications

Required Certifications
Security+ce, within 6 months 
 
Education, Background, and Years of Experience 
• High School Diploma/GED
• Experience: 3+ years of relevant experience supporting Windows workstations, including application packaging, software deployment, patch management, operating system imaging, and troubleshooting.
• Technical background: Experience with an enterprise endpoint management platform, Active Directory, Group Policy, and PowerShell scripting. Familiarity with Windows Server and print management is preferred.
• Security experience: Experience reviewing vulnerability findings, applying remediation, implementing STIGs, and validating compliance. Experience in a DoD/W environment, ATO support, and configuration change control. 
ADDITIONAL SKILLS & QUALIFICATIONS
 
Required Skills:
• Microsoft SCCM/MECM
• Windows 11
• Windows Server 2019/2022/2025
• Active Directory and Group Policy
• PowerShell Scripting and Automation
• Microsoft Print Server Management
• BeyondTrust
• Dell Command Suite
• STIG Implementation and ACAS Vulnerability Remediation
 
Preferred Skills:
• ACAS/Nessus vulnerability scanning and remediation
• STIG Manager and STIG Viewer
• Workstation STIG implementation and compliance validation
• Active Directory and Group Policy administration
• ManageEngine Endpoint Central and SCCM/MECM
• PowerShell scripting and automation
• Application packaging and software deployment
• Patch management and compliance reporting
• Workstation imaging and operating system deployment
• BitLocker configuration and management
• Configuration baseline management and change control 

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.