Configuration Management Technical Writer

Posted 10 Days Ago
Be an Early Applicant
Fort George G Meade, MD
78K-141K Annually
7+ Years Experience
Information Technology • Software
The Role
The Configuration Management Technical Writer will be responsible for developing, documenting, and maintaining CM processes and activities in support of the DISA Cross Domain Enterprise Services. Responsibilities include writing, editing, and producing project deliverables, managing documentation products, creating configuration baselines, and supporting the engineering team with documentation tasks.
Summary Generated by Built In

The Digital Modernization sector within Leidos is seeking a Configuration Management Technical Writer.

To be successful in this role, the candidate should have working knowledge of all areas of Configuration Management (CM), including planning, identification, change control, status accounting, and validation and verification for multiple product baselines. The candidate should possess a general familiarity with IT networks, to include network appliances (routers, load balancers, firewalls). Additionally, the candidate should have the ability to develop, document, implement and maintain CM processes and activities in support of the DISA Cross Domain Enterprise Services

This position is at Fort Meade and is required to be on-site.

The candidate will work with a team of engineers focused on maintaining the integrity of the Configuration Management Database (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a flexible team player who is able to prioritize and support multiple concurrent tasks:

Research, write, edit, and produce a variety of project deliverables

Proofread/edit technical content produced by others including program managers, engineers, and proposal writers

Create, manage, and release various documentation products through coordination with Subject Matter Experts

Develop/implement configuration management plans, and work with engineering to create configuration baselines

Perform day-to-day tasks including but not limited to, responding to customer inquiries for metric reporting, data validation audits, data cleansing activities, discovery/reconciliation actions, etc.

Perform various methods of data/metric collection; automated report creation utilizing Configuration Management tools as well as manual methods (i.e., GUI, command line, etc.) 

Manage Incident ticket data for reporting and data analytics.

Identify, document, and control changes to configuration items

Prepare configuration control reports and status accounting in accordance with established Configuration Management Plans

Support the engineering team by resource planning, and execute documentation / configuration management tasks

Work with key stakeholders to identify, document, and implement operational process improvements

Basic Qualifications

BS and 8+ years of prior relevant experience or Masters with 2-6 years of prior relevant experience; additional experience may be considered in lieu of degree

Candidate must possess an active DOD Top Secret level security clearance, and be eligible to obtain and maintain SCI

Technical writing background with Engineering and/or IT-related experience

Ability to translate content guidelines into a comprehensive document outline.

Ability to follow strict composition guidelines established by customer requirements.

Understanding of Hardware/Software Configuration Management and Engineering Review Board & Change Control Board process.

Strong written and verbal communications and collaboration skills

Ability to translate highly technical matter to non-technical audience.

Proficiency in MS Office (Word, PowerPoint, Visio, etc.) and comfort developing briefs and presenting to leadership.

Preferred Qualifications

Prior experienced with DISA and DISA’s support to mission partners

TS/SCI w/CI Poly Preferred

Original Posting Date:2024-10-07

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $78,000.00 - $141,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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