Configuration Management Specialist

Reposted 3 Days Ago
Be an Early Applicant
Huntsville, AL, USA
In-Office
51K-92K Annually
Entry level
Information Technology • Software
The Role
Manage IT asset and configuration management processes for NASA network and telecoms. Oversee change requests (CRQs), maintain CMDB and configuration items, support documentation and CCB processes, and ensure alignment with agency CM directives.
Summary Generated by Built In

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability.

(Group Profile/Link to Group page) - https://www.leidos.com/capabilities/digital-modernization

Your Next Great Adventure Awaits!

Please Note: This position is currently contingent upon customer approval.  The selected candidate(s) will not begin work until funding and customer approval is received.  

Leidos seeks Configuration Management Specialist to support NASA’s Network and Telecommunications organizations.

Overview:

Provide proactive strategic management of IT Asset Management (ITAM) processes, policies, procedures, and configuration management system. Identifies, analyzes, and resolves IT service management problems and situations associated with the configuration management system and the ITAM process and acquisition procedures. Applies expert IT service management knowledge of concepts, processes, practices, and procedures on technical assignments. Manages the process that identifies changes, and records/reports the implementation status of ITAM configuration items (CI). 

 Primary Responsibilities: 

As a configuration management specialists perform change and/or configuration management roles.

  • Applies advanced knowledge of concepts, processes, practices, and procedures on technical assignments.

  • Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

  • Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. 

CRQ Management:

  • Manage change request process from initial request through closure.  

  • Partner with service delivery management and engineering teams to ensure we are meeting customer expectations and SLAs.  

  • Evaluate current business process with key stakeholders and potentially re-engineer to become more efficient and effective. 

  • Support maintenance of the CMDB containing to support resource allocation, capacity planning, networks/system modeling, and other planning activities and ensure CM activities align with Agency CM directives while documenting all deviations in the NASA approved system of record.  This includes configuration items (CIs), networking infrastructure CM data, and data collection and validation.   

Document Management:

  • Working in an environment that is both internal and external supporting documents, including but not limited to, Local Operating Procedures (LOPs), Operational Directive Memorandums (ODMs), Interface Control Document (ICDs), Memorandums of Agreements (MOAs), Memorandums of Understanding (MOUs), Mission Operations Interface Documents (MOIDs), Exemptions, Inter-Agency Agreements, Host Support Agreements (HSA), and Operational Support Plans while ensuring all documentation is provided within the SSP in the NASA approved system of record. 

  • Provide CM and operations-related technical advisory support to the CCB process. 

Required Qualifications: 

  • Excellent written, verbal and non-verbal communication skills. 

  • Successfully work with remote teams and in a fast-paced environment.  

  • Demonstrate advanced analytical skills. 

  • Problem analysis and resolution skills. 

  • Experience with Configuration Management Plans. 

  • US Citizenship is required and able to obtain at minimum Public Trust clearance.

Preferred Qualifications:  

  • Solid understanding of ITIL Best Practice and experienced in Service operations processes with particular focus on Incident with a good understanding of Problem and Event Management. 

  • Experience in customer communication and presentations. 

  • Proposed and implemented project/program improvements. 

To be considered for the following levels:

  • Entry-level – Bachelor and 0-2 years of relevant experience.

  • Level 2 - Bachelor and 2-4 years of relevant experience.

We are specifically looking for candidates in the following locations:

  • Marshall Space Flight Center (MSFC), Huntsville, AL.

Why Leidos?

  • Grow with Us: Be part of a company that values innovation and encourages professional development.

  • Make a Difference: Your work will directly contribute to safer, more efficient airspace for everyone.

Ready to take your career to new heights? Join Leidos and help us transform the future!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:February 24, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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The Company
Alexandria, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

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