Configuration Management Lead

What does your job as Configuration Management Lead look like?

NN Insurance Belgium (NNIB) maintains a complete and accurate overview of applications, software, hardware, servers, and other IT assets in the Configuration Management Database (CMDB).

This is how you fit perfectly into our team

·        At least 5 years of experience in IT, of which 3 years in Configuration Management.

·        Thorough knowledge of ITIL processes with a focus on configuration management & asset management.

·        Strong communication skills and persuasiveness.

·        Team player, both internally and externally.

·        Strong analytical skills and attention to detail.

·        Experience with ServiceNow and Configuration Services Data Model.

·        Independent, proactive, and a true passion for improvements.

·        Problem-solving mindset.

·        Fluent in Dutch or French, with an excellent command of English.

Who are we looking for?

NNIB is looking for people who give the best of themselves, come up with fresh ideas, and are eager to take initiative. People who identify with our values: care, clear, and commit. We value an open and inclusive culture, where everyone feels welcome, valued, and respected. So above all, be yourself!

As Configuration Management Lead at NNIB, you are responsible for modeling, maintaining, and optimizing our CMDB and the associated processes. You ensure that all IT assets and configuration items are correctly registered, verified, and kept up to date, in accordance with the ITIL Standard.

·        Keep our CMDB up to date and ensure correct, consistent, and complete data.

·        Manage configuration items throughout their entire lifecycle: identification, control, status registration, and

auditing.

·        Define and optimize processes for correct and compliant data integration.

·        Detect deviations and take action to resolve them.

·        Design and maintain a scalable and logical CMDB model.

·        Provide insights and recommendations about the CMDB model and coordinate with the global process

owner.

·        Document and optimize processes for configuration management.

·        Develop reports and dashboards for compliance and data quality.

·        Identify and manage risks within configuration management.

·        Participate in improvement projects for configuration & asset management.

·        Support the development and implementation of tools and systems.

·        Conduct audits and checks to guarantee data quality.

·        Work closely with various teams to ensure integrity and consistency.

·        Train and support colleagues so that everyone uses our processes and tools optimally.

What do you get at NNIB?

Your attractive salary package is complemented by some great extra-legal benefits such as:

·        a group and hospitalization insurance

·        meal and eco vouchers

·        20 vacation days and 12 additional (ADV) days

To discover your talents, further develop them, and build your career, you will receive:

·        a diverse training offer

·        extensive onboarding

·        workshops, coaching & wellbeing services

·        opportunities for internal mobility

At NN, we know how important it is to balance work and private life. That’s why we offer a flexible homeworking policy. To give your creativity an extra boost, you can always make use of our renewed working environment in vibrant Brussels, easily accessible by public transport.

Interested in a job as Configuration Management Lead?

You are more than welcome! Click on “Apply now” at the top and make today your lucky day