Conference Technology Specialist

Posted 4 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Mid level
Digital Media • eCommerce • Retail
The Role
Manages conference services and audiovisual technology onsite, including room scheduling, equipment setup, operation, testing, maintenance, troubleshooting, user training, and event support. Coordinates with Facilities, vendors, and event teams to prepare meetings and company-wide events. Maintains room presentation standards, evaluates emerging technologies, supports repairs, and ensures reliable videoconferencing and webcast experiences.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Conference Technology Specialist manages conference services and audiovisual technology across Studio Park and other sites, delivering reliable, high-quality meeting experiences through technical support, coordination, operation, and maintenance of AV and videoconferencing systems.


Where You'll Work

  • This role is onsite and will require you to work from our West Chester, PA facility daily. Relocation assistance not available for this role.

What You'll Do

  • Manage daily conference room schedules, booking software, and upcoming events to ensure space availability, equipment readiness, and timely department communication.
  • Maintain a consistent, brand-right appearance across conference and meeting rooms, including signage, furniture, posters, and tent cards.
  • Set up, operate, test, and maintain audiovisual and videoconferencing equipment; ensure presentations are loaded and functioning before each meeting.
  • Provide technical expertise, troubleshooting, user training, and in-person support for meetings and large company-wide events.
  • Coordinate pre-event meetings with clients, Facilities, and internal and external event-planning teams to align on space, staffing, equipment, and service needs.
  • Evaluate emerging technologies, coordinate vendor services, perform light equipment maintenance and room housekeeping, and submit repair or renovation requests as needed.

What You'll Bring

  • Excellent knowledge of audio, video, videoconferencing, and webcast systems and equipment.
  • Ability to work effectively with vendors to determine technical specifications.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Education: High school diploma required; associate or bachelor’s degree preferred.
  • Experience: 2–5 years of experience working with audio, video, and teleconferencing systems and equipment.
  • Experience with presentation applications, such as PowerPoint and Keynote, preferred.

#LI-SH1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • High school diploma
  • 2-5 years of experience working with audio, video, and teleconferencing systems and equipment
  • Excellent knowledge of audio, video, videoconferencing, and webcast systems and equipment
  • Ability to work effectively with vendors to determine technical specifications
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Associate or bachelor's degree
  • Experience with presentation applications such as PowerPoint and Keynote

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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