Conference Specialist

Wage Range: $430.00-$450.00 per week

Summary:
 

Responsible for supporting the Conferences and Programs Manager, department and program to include effectively scheduling programs and staff, exercising sound program management, and ensuring maintenance and upkeep of the department/program area by performing the essential and marginal responsibilities below and the branch/ program specific responsibilities detailed on the supplemental fact sheet(s).  Assists Conferences and Programs Manager in identifying and implementing new services/ programs.  Responsible for other duties as assigned.   

Brief Description:

• Report directly to the Conferences and Programs Manager
• Serve as the main contact for conference groups on weekends and, at times, during the week. Typical work week is Wednesday – Sunday but will vary at times.
• Build a positive working relationship with group leaders and participants. 
• Ensure that all setup is completed before the group arrives at camp.
• When support staff is needed to run activities, the conference program specialist will supervise those staff members and ensure that they are where they need to be and serve the group.
• Arrive for meals 15 minutes before the start of each meal and run meals for conference groups.
• Provide the communication between guest, program, facility, and kitchen team during the guest stay at camp, including numbers within official wrap-up sheet
• Remain on call for the duration of the weekend and able to assist groups with whatever is needed.
• Initial clean up of camp and communicate any concerns and successes after group leaves.
• Assist Outdoor Education program during the week as an instructor
• Ensure policies and procedures based upon ACA Standards are implemented.  
• Assist in other duties as needed.

YMCA Competencies:

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.  Supports staff and volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness:  Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of program. Effectively supports and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.  

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

High School Diploma/ GED required; College degree preferred. 

CPR/First Aid/AED – must obtain certification within first 90 days of employment and maintain a current certification thereafter.

Related experience preferred, high ropes course training, lifeguard training.  

Physical Demands:

Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations (depending upon the programs).