Conference & Events Manager

Posted Yesterday
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Copenhagen, DNK
In-Office
Entry level
Travel • Hospitality
The Role
Plans and coordinates confirmed conferences, meetings, and events from initial booking through delivery. Serves as the primary client contact, gathers requirements, coordinates hotel departments, communicates event details, manages setups, menus, AV needs, guest flows, and special requests, and supports on-site execution. The role anticipates challenges, leads planning briefings, ensures smooth handoffs to operations, and builds strong client and team relationships.
Summary Generated by Built In

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

At 1 Hotel Copenhagen, great events don’t just happen — they’re carefully planned, thoughtfully coordinated and brought to life through strong collaboration across the hotel. 


We’re looking for a Conference & Events Manager to join our team and take a central role in planning and coordinating conferences, meetings and events at 1 Hotel Copenhagen. 


As our Conference & Events Manager, your main focus will be on the pre-planning phase. Once an event is confirmed, you’ll take ownership of the details, working closely with the client to understand their needs and bringing the right teams across the hotel together to make sure everyone is aligned ahead of the event. 


You’ll connect the dots between our clients and our operational teams, ensuring that timings, setups, menus, technical requirements, guest needs and all the smaller details are clearly communicated and carefully coordinated. And when the event begins, you’ll remain a familiar face for the client, serving as their main point of contact and helping ensure everything comes together seamlessly. 


In this role, you’ll: 

  • Take ownership of the planning and coordination of confirmed conferences and events. 
  • Act as the main point of contact for clients throughout the pre-planning process. 
  • Build a clear understanding of each client’s needs, priorities and vision for their event. 
  • Bring together the relevant hotel departments and ensure everyone is aligned on the event plan. 
  • Coordinate closely with teams including Sales, F&B, Front Office, Housekeeping, Engineering and other operational departments. 
  • Manage event details such as room setups, timings, food and beverage requirements, AV and technical needs, guest flows and special requests. 
  • Prepare and communicate clear and accurate event information to all relevant teams. 
  • Lead or participate in planning meetings and operational briefings ahead of events. 
  • Stay close to the event on the day and act as the client’s key contact throughout. 
  • Anticipate potential challenges and work proactively with the team to find solutions before they become issues. 
  • Ensure a smooth handover between planning and operations, helping our teams deliver the experience that has been promised to the client. 
  • Build strong relationships with both clients and team members across the hotel. 

 

About you... 

You’re someone who genuinely enjoys bringing people and details together. 


You’re highly organised, structured and comfortable managing multiple events and priorities at the same time. You have a strong eye for detail, but you also understand that successful events depend on communication, teamwork and building good relationships. 


You’re confident working directly with clients and enjoy guiding them through the planning process. At the same time, you’re just as comfortable working behind the scenes with different hotel departments to make sure everyone knows exactly what needs to happen and when. 

You stay calm when plans change, think ahead and naturally look for solutions. 


Previous experience within conference and event planning, hospitality or a similar client-facing coordination role would be ideal. Experience from a hotel environment is an advantage, as is an understanding of how different operational departments work together to deliver an event. 

Most importantly, you bring warmth, ownership and genuine care to every interaction. 


If you love the planning behind great events, enjoy creating clarity from lots of moving parts and want to be the person who helps bring it all together at 1 Hotel Copenhagen, we’d love to hear from you. 


About us…    

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:    

  • Designed by Nature work environment.    
  • Competitive salary package with included pension and health insurance benefits.    
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!    
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.    
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!    
  • Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.    

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills Required

  • Strong organization and ability to manage multiple events and priorities simultaneously
  • Strong attention to detail, communication, teamwork, and relationship-building skills
  • Confidence working directly with clients throughout the event-planning process
  • Ability to remain calm when plans change and proactively develop solutions
  • Previous experience in conference and event planning, hospitality, or a similar client-facing coordination role
  • Hotel-environment experience
  • Understanding of how hotel operational departments collaborate to deliver events
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The Company
HQ: Miami, FL
346 Employees

What We Do

SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.

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