Conference & Events Manager

Posted Yesterday
Be an Early Applicant
Hot Springs, AR, USA
In-Office
19-19 Hourly
Junior
Professional Services • Hospitality
The Role
Manage client relationships and onsite event execution for hotel conferences and social events. Create and manage BEOs, monitor room blocks and contracts, handle payments and invoices, lead site tours and meetings, upsell services, and support Sales and Marketing to maximize event revenue and guest satisfaction.
Summary Generated by Built In

Hotel: 

Hot Springs Embassy Suites

400 Convention BoulevardHot Springs, AR 71901

Full time

Compensation: $19.00

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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What You Will Do

  • Collaborate directly with clients to craft detailed, unforgettable event experiences.
  • Lead banquet coordination by managing timely BEO creation and distribution.
  • Drive revenue through upselling opportunities and proactive communication with clients.
  • Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
  • Manage payments from start to finish, ensuring every invoice is clear and accurate.
  • Show up and shine: lead site tours, join pre- and post-event meetings, and be there for event execution.
  • Support the Sales and Marketing team with sales activities and revenue checks.

What We Are Looking For

  • 2+ years of event services experience – You’ve seen it all and can handle anything with grace.
  • Strong technology skills – You know your way around BEOs, diagramming tools, and CRM systems—because details matter.
  • Flexible and adaptable – Events don’t stick to a 9–5.
  • Exceptional communicator – You’re clear, concise, and can calm a frazzled planner with a single sentence.
  • Understanding of group and social event segments – Because every event type deserves personalized care.

What Atrium Leadership Looks Like:

  • Accountable Achiever: You take ownership and deliver results.
  • Agile Thinker: You adapt quickly to changing circumstances.
  • Talent Curator: You attract, develop, and retain top talent.
  • Transparent Leader: You communicate openly and honestly.
  • Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium?
Hear it from Dionne C, Sales Coordinator, “I love booking repeat clients who keep coming here because our whole team has given them a great experience, and they appreciate us by returning and building relationships with us. Personally, Management is always swift to recognize my contributions freely, both in public or private. Lifting each other up is part of the culture here, and it is inspiring to watch a team or person get recognized for their hard work.”

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Skills Required

  • 2+ years of event services experience
  • Strong technology skills with BEOs, diagramming tools, and CRM systems
  • Flexible availability to work nonstandard hours for events
  • Exceptional written and verbal communication skills
  • Understanding of group and social event segments
Am I A Good Fit?
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The Company
HQ: Alpharetta, GA
7,734 Employees
Year Founded: 2015

What We Do

Atrium Hospitality is a leading hotel and asset management company that oversees a diverse portfolio of full-service and select-service hotels across the United States.

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