Conference & Events Coordinator

Job Title

Conference & Events Coordinator

Job Description Summary

The Event Coordinator plays a large role in creating a positive impression of the company through the event experience they curate, as well as their day-to-day interactions with employees. We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees, and visitors looking for a holistic customer-centric experience for on-site and off-site meetings and events. Ideally, this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys, and will be responsible for planning and scheduling all daily events, managing catering orders and catering vendors for multiple locations.

Job Description

Job Description

• Greets and directs all visitors with enthusiasm, professionalism, and courtesy.
• Provides a very positive and professional first impression to client personnel and visitors. 
• Liaison between the site employees planning the event and is their partner in logistics: aligning on event expectations, themes, and making sure the events are a success. 
• Assist with visitor registration, manage guest visitors, and coordinate catering and event logistics. 
• Keep meetings, events, and all related areas neat and orderly, and manage vendor work on-site work.
• Ensures that the setup of chairs, tables, stages, decorations, or other equipment is in accordance with the client's requirements and in accordance with applicable safety, fire, health, and building codes.
• Provide expertise, support, and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, and day-of execution.
• Maximizing meeting space utilization by supporting the bookings and meeting space management process, and working with customers and the team to effectively use meeting space, including addressing space conflicts and negotiating space needs.
• Responds to internal clients’ questions, requests, and complaints in a timely manner. 
• Supports other teams and Events Coordinator in resolving any customer service issues quickly and to the satisfaction of the client.
• Supporting day-of execution, including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of the event, and providing course-correcting instructions/directions, when needed.
• Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement with the purpose of delivering a "best in class" event experience.
• Different working schedules may be required at times, based on business needs.
• Knows the importance of organization, prioritization, and multitasking in relation to performing an efficient and effective job.
• Provides support to the facility and hospitality teams as required.
• May perform other support duties and functions as assigned, such as administration, tenant services, clerical, printing/copying, reception, and answering phones.

IMPORTANT EDUCATION

• Associate Degree preferred or equivalent experience 3+ years preferably in hospitality or event planning or logistics, or trade shows

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Ability to develop positive working relationships with clients and vendors.
• Strong proficiency with MS Office Suite (MS Word, Excel, and PowerPoint)
• Ability to maintain a positive attitude under pressure.
• Strong oral and written communication skills.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. May be required to travel outside between client sites in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; and remain in a stationary position for 50% of the time.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”