Conference & Events Assistant - Client Support Team

Conference & Events Assistant, Client Support Team |  London, UK

Please note: All candidates must currently reside in the UK and be able to work in the UK without sponsorship.

Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You’ll Do:

• Deliver high-quality food and beverage service, ensuring excellent customer satisfaction and maintaining a professional, polite, and client-focused demeanor.
• Provide efficient waiting service during meal times.
• Serve food and beverages in meeting rooms and the restaurant, ensuring areas are cleaned and replenished as needed.
• Adhere to daily plans and rotas.
• Maintain cleanliness and tidiness in all catering areas, completing relevant cleaning schedules.
• Assist with dishwashing and ensure catering equipment is clean and well-maintained, in accordance with Health & Safety guidelines.
• Comply with company training programs and related documents.
• Support any reasonable requests relevant to the department's operations.
• Monitor and maintain stock levels under the supervision of the F&B Team Leader, Supervisor, or a senior manager.
• Ensure timely delivery of all food and beverages.
• Maintain a positive and helpful attitude throughout working hours.

Health and Safety:

• Perform duties in line with all Health and Safety regulations and company best practices.
• Adhere to company and statutory regulations regarding grooming and personal hygiene.
• Wear the correct uniform or standard of dress at all times.

General:

• Attend staff briefings and company events, including the company away day.
• Be available for weekend work as required.
• Undertake any reasonable ad hoc duties requested by the venue team.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.  It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers.  With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

We’re Here For You: 

At Convene, you’ll receive:

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Professional development support
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.