Computer Systems Analyst

(ID: 2026-2201)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the NCATS in Rockville, MD.

Benefits We Offer:

• 100% Medical, Dental & Vision Coverage for Employees
• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Flexible Spending Accounts:
  • Healthcare (FSA)
  • Parking Reimbursement Account (PRK)
  • Dependent Care Assistant Program (DCAP)
  • Transportation Reimbursement Account (TRN)

Specific Requirements:

• Work with internal stakeholders across research laboratories; determine needs and provide IT support for computerized systems supporting laboratory activities.

• Install and configure scientific enterprise-level applications on end-user machines.

• Work to provide continual operability of chemistry related software applications performing daily troubleshooting and maintenance.

• Provide support to end-users, including troubleshooting and assistance.

• Act as primary contact with software vendors to verify all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages.

• Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.

• System administrator for PerkinElmer Electronic Lab Notebook (ELN), ChemBioOffice Enterprise

• (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite.

• Work with subject matter experts on the selection, implementation and support of software systems used by researchers.

• Work with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.

• Coordinate with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.

• Coordinate with IT support to resolve hardware and software issues pertaining to the functions of scientific applications.

• Coordinate and provide support and maintenance for front-end and back-end servers.

• Deploy security measures to maintain integrity of systems and data.

Education:

• Bachelor's degree in Information Technology, Computer Science or a related discipline

Experience:

• Minimum ten (10) years of specialized experience

Responsibilities: 

• Work products and documents related to the needs of internal stakeholders across research laboratories and providing IT support for computerized systems supporting laboratory activities; collaborations with internal stakeholders and external vendors to improve laboratory operations and instrument

  data analysis.

• Work products and documents related to selection, implementation and support of software systems used by researchers; verification of all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages; coordination with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.

• Work products and documents related to resolving hardware and software issues pertaining to the function of the scientific applications; providing support for front-end and back-end servers; deployment of security patches.

• Work products and documents related to Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.

• Work products and documents related to system administration of PerkinElmer Electronic Lab Notebook (ELN),ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite. - Ad-Hoc

• Work products and documents related to providing continual operability of chemistry related software applications performing daily troubleshooting and maintenance; installation and configuration of scientific enterprise-level applications on end-user machines; providing end-user support including troubleshooting and assistance.

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: [email protected]

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.