Analyst, Computer Systems II (NMCI Support Analyst)

Location: NUWCDIVNPT – Newport, RI

Salary Negotiable

Offer contingent on contract award (Estimated start date of 09/01/2024)

Strategic Data Systems is looking for a Computer Systems Analyst with DoD or Navy experience to support NUWCDIVNPT (Naval Undersea Warfare Center) Newport, for an upcoming contract award. This position includes supporting the Navy in NMCI asset management, MAC requests, and hardware/software support.

Position Responsibilities

• Support on-premises NMCI hardware inventory such as monitors, keyboards, peripherals, and computers for distribution to ACTRs and customers for NUWCDIVNPT.
• Execute Move-Add-Change (MAC) requests, buildouts, and other related NMCI business processes.
• Communicate updates and changes to the NMCI catalog of services to ACTRs and customers.
• Support NMCI contract line items including software, services, and work requests.
• Assist and perform NMCI hardware refreshes.
• Support cellular/wireless requests, including activations, ordering, cancellations, disposal, suspending services, ordering accessories, installing PureBred certificates, enrolling devices in Mobile Device Managers (MDM), changing plans and features from request system and subsequently fulfilling request through mandatory cellular contract transaction systems

Required Skills and Qualifications

• One (1) year or more of demonstrated experience in NMCI Support, service desk, or IT Help Desk.
• Demonstrated experience with Navy Marine Corps Intranet (NMCI) Enterprise Tool (NET) hardware and software asset ordering and tracking.
• Ability to obtain and maintain a Department of Defense (DoD) secret security clearance.
• CompTIA Security+ Certification or equivalent IAT Level II certification preferred.
• Accuracy and strong attention to detail; effective at organizing, prioritizing and multi-tasking.
• Excellent oral and written communication skills

Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.