Computer Support Analyst

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San Diego, CA
Hybrid
Information Technology
The Role
Computer Support Analyst
Naval Information Warfare Center (NIWC) 
San Diego, CA (Point Loma) 92152
60K - 68K (Depending on experience)- Full-Time with Benefits
Start Date: ASAP 
Monday - Thursday 9 hour shift 6AM - 4:30PM and every other Friday 6AM - 3:30PM
 
You will support computer/network systems/applications for a Research Development Test & Evaluation (RDT&E) network Tier 1 & 2 involving account management, connectivity troubleshooting and application support for an enterprise-level DOD network. Your work will involve responding to end-user inquiries via phone, a ticketing system, email, and chat. You will initially work remote and then on-site depending on pandemic safety guidelines.
 
NIWC Pacific employs a highly educated workforce of more than 4,700 scientists, researchers, engineers and technical specialists.
 
REQUIRED
 
• DOD Secret Security Clearance - If you had a clearance within the past 24 months, we may be able to reactivate it.
• CompTIA Security + CE 
• 1-2  years' experience in an enterprise-level service desk environment OR 3 years of experience in a small/medium service desk environment.
• Windows 10 experience

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The Company
Keller, TX
159 Employees
Year Founded: 1997

What We Do

Strategic Data Systems (SDS) has been providing Information Technology (IT) services and solutions since 1997. Today, we provide IT, cyber security, and engineering support to various U.S. Department of Defense organizations as well as other Federal agencies and commercial companies. We focus on our customers and have earned a reputation for exceptional service and responsiveness. SDS also has a patented product called ViewPoint™ - an innovative technology for instantly locating people and assets indoors.

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