Sensata Xirgo

Computer Operations Specialist

Reposted 4 Days Ago

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Hiring Remotely in Sofia, Sofia-grad, BGR

Remote

18K-24K Annually

Entry level

Other

The Role

Provide day-to-day enterprise IT support, resolve user issues, maintain system reliability, assist with desktop hardware/software, AV and network troubleshooting, document testing/validation, support deployments, work with vendors, and train fellow desktop administrators to maintain service levels and minimize business disruption.

Summary Generated by Built In

The Computer Operations Specialist supports the day-to-day operation of enterprise technology services by providing timely resolution of user issues, maintaining system reliability, and supporting technology deployments. This role effectively balances production support requirements with incoming user requests, prioritizing work to minimize business disruption and maintain service levels. Through technical expertise, attention to detail, and a commitment to customer satisfaction, the Computer Operations Specialist delivers dependable IT support and contributes to a positive end-user experience.

General Responsibilities • Assists with routine tasks, that are commonly associated with operating a computer in accordance with detailed instructions • Coordinates on-site desktop support to business with PC Hardware/software needs • Assists, develops and communicates technical, systems and application standards and ensures compliance with existing standards • Participates the maintenance of systems through completing documentation for testing and validation • Performs post-implementation support, identifying root cause with strategic solutions to problems • Works with vendors to analyze and troubleshoot solutions • Help identify new solutions and services for the desktop support team that align with business objectives • Participate in the training of fellow desktop administrators in organizational processes Experience / Qualifications • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. • Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest • Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis • Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind • Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe • Teamwork - Ability to work with others and work synergistically with fellow team-members • Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements • Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions • Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives • Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict • Resilience - Ability to work under pressure and prioritize

Additional Responsibilities:

Basic understanding of network equipment
AV equipment
Manufacturing Computing equipment

Additional Qualifications:

Fluent in English and Bulgarian
Basic understanding of Linux Desktop

Gross Annual Salary Range:

17,752.00 EUR - 24,409.00 EUR

The salary range is published in line with the EU Pay Transparency Directive and relevant country legislation.

Starting Salary

The starting salary offered will be based on objective, gender-neutral criteria , (e.g internal equivalency, relevant skills, experience, qualifications etc.). Applicants will not be asked for salary history.

SmarterTogether

Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together

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Skills Required

Bachelor's degree or equivalent relevant work experience
Ability to communicate effectively
Customer orientation and ability to meet customer expectations
Business ethics and ability to handle conflicts of interest
Result orientation and ability to meet performance targets
Teamwork and ability to work synergistically with team members
Planning and organizing skills, including prioritization
Problem solving and root cause analysis ability
Time management skills
Conflict management skills
Resilience and ability to work under pressure
Basic understanding of network equipment
Experience with AV equipment
Experience with PC hardware and software
Basic understanding of Linux Desktop
Familiarity with manufacturing computing equipment
Experience documenting testing and validation and providing post-implementation support

Sensata Xirgo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sensata Xirgo and has not been reviewed or approved by Sensata Xirgo.

Fair & Transparent Compensation — Total compensation aligns with peer industrial‑tech firms for several U.S. roles, with some titles tracking near or above market norms. This positioning supports a generally acceptable pay experience for many roles.
Leave & Time Off Breadth — U.S. policies include flexible or “unlimited” PTO and a dedicated paid volunteer-time allotment, broadening time-off options. Company programs also run an annual Day of Service across sites.
Flexible Benefits — Benefits highlight flexible work schedules and optional telecommuting for certain roles, offering adaptability in how work and time off are managed. Inclusion programs and ERGs further extend non-cash support.