Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble, and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated, high performers to join our expanding team. 

What We're Looking For

This role is responsible for the development and maintenance of Bank’s Compliance and Testing Program to ensure our products and services meet regulatory standards – whether we offer them directly to customers or through our fintech partners. This role will be responsible for managing the Testing, Monitoring and Audit Support functions in assessing compliance risks and controls implemented by the first and second line of defense, performing compliance testing and monitoring activities to assess the design and effectiveness of compliance controls within the Bank and at fintech partners, reporting and escalating control issues and any violations of laws or breaches of policy, validating adequacy of remediation taken to address reported issues, and coordinating and overseeing external compliance reviews.
Responsibilities:

• Develop, implement, and execute the annual risk-based compliance testing and monitoring plan in partnership with other compliance stakeholders
• Develop compliance testing and monitoring activities, and related reporting, which provide internal and external stakeholders insight into compliance trends, themes, issues, and root causes
• Participate in the development and enhancement of the Bank’s monitoring and testing standards for performing reviews that provide a valid assessment of targeted compliance functions, processes, and internal controls
• Identify and implement opportunities to use technology solutions to reduce reliance on manual reviews
• Act as a team leader, including training and developing new and junior staff, monitoring workloads of the team, and providing candid and meaningful feedback in a timely manner
• Coordinate with other compliance teams to ensure a consistent approach to handling compliance issues
• Lead multiple engagements while participating in the development of new initiatives across the Bank
• Prepare deliverables and provide support for regulatory exams and/or internal audits
• Ensure assessment execution is adequately documented in work papers and maintained appropriately to support the opinions being provided through the testing engagements
• Perform issue management and testing/validation activities on a regular basis

Qualifications:

• 10+ years bank compliance testing experience, including at least 4 years’ experience developing and managing junior staff
• Experience in the design and implementation of compliance programs including the effective use of technology enabled innovative solutions in compliance monitoring, testing, and reporting
• Extensive knowledge of operational processes and technologies utilized in banking, including consumer credit, card products, deposit accounts, loan servicing and collection, and payment processing
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
• Proven track record showing ability to manage multiple large projects and competing priorities
• Excellent communication skills and ability to interact effectively with internal and external stakeholders at the non-executive and executive level. Effective persuasion skills, a proactive and “no surprises” approach to communicating issues, and strength in sustaining independent views
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Expertise in banking laws and consumer regulations such as Regulation Z, Regulation E, Regulation B, FCRA, and UDAAP
• Ability to understand and map compliance requirements for newly designed products
• Experience supporting regulatory exams and audits
• Highly motivated, strong attention to detail, team oriented, organized
• Strong interest in technology and innovation. Prior fintech experience a plus
• CRCM and/or JD a plus

#LI-JJ1 #LI-Hybrid #LI-On-Site

Salary Range: $140,000.00 - $170,000.00