Compliance Team Manager

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a licensed financial services company in several jurisdictions. Each of these jurisdictions requires, among other items, that Remitly maintain a comprehensive Anti-Money Laundering, Counter-Terrorist Financing and Fraud Investigative program. Our Risk and Compliance teams are a cornerstone of our business, and as the Compliance Team Manager you will lead one of our Compliance Teams to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements, while motivating and supporting the team in their own growth and development.

This position is a hybrid role (3 days a week) based in our Cork office and will report to the Senior Manager, AML Compliance Operations. #LI-Hybrid

You Will:

• Lead a team with a compliance-focused function within the operations team. This team will review unusual activity within customer profiles that may be related to money laundering, terrorist financing or fraud. These investigations may lead to regulatory filings
• Ensure the distribution of case workload and meet required service levels
• Support the team using data to improving work processes by challenging and identifying new opportunities to improve processes
• Communicate to key management stakeholders on salient issues, trends and business opportunities
• Support with Horizon scanning and financial crime trends to help monitor regulatory developments and industry trends and suggest updates to the AML investigation and reporting program
• Support your team in Identifying customer-related trends, patterns and issues associated with money laundering, terrorist financing and other unwanted and fraudulent transaction activity
• Manage the performance of your team to defined metrics and behaviours while supporting each team member with their growth and professional development
• Promote the evaluation of internal reports and related filters to confirm Remitly is monitoring its customer base for compliance with the terms of its user agreement and regulatory requirements
• Support the execution and ongoing improvement of the global suspicious activity investigation and reporting program in line with Global compliance requirements.
• Provide guidance and ensure the teams are completing and tracking the remediation of corrective actions arising from testing.
• Support the Global Financial Crime and Compliance Officers with ensuring we are compliant with the Anti-Money Laundering policies and procedures.
• Coordinate the review of referrals from other sources such as the law enforcement or other financial institutions
• Initiate projects for continuous improvement; doing the right thing for our customers while protecting the sustainability of our business

You Have:

• Ideally 5+ years of experience investigating unusual activity and filing of regulatory reports related to AML, CTF, Fraud Investigations or
• Substantive knowledge of KYC, AML, CTF and fraud regulations and related typologies within the fintech industry
• Must have a relevant industry (Specialist-Level) Certification.
• Prior experience of managing a team of people operating in the compliance discipline or a related managing a team of people in highly complex & regulated operations
• Experience training and writing procedures

Our Benefits:

• 34 days of vacation (including public holidays)
• Group private medical insurance
• Group pension (6% contributed) and group income protection
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Learning and Development Benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.