Compliance Support

Location: Fully onsite role, M-F (~40 hrs per week) at Worldwide Golf Headquarters in Santa Ana, CA

Job Description:

Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to: vendors, stores and purchasing team.

Primary Responsibilities Include:

• Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.

• Delivering final compliance reports and documenting results to support all current compliance requirements.  This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.

• Track and address issues that trigger financial chargebacks.

• Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.

• Support and promote changes and enhancements to existing and new transaction mappings.

• Assist with training personnel in EDI support activities.

• Provide general customer service as necessary.

• Process (import / review / submit) PO’s as needed.

• Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal share holders to bring all to the expected Worldwide Golf Compliance established in the company guidelines

• Maintaining documentation of compliance activities for vendors and stores.

• Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.

• Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.

• Collaborate with stores to resolve current issues.

Desired Qualifications:

• 1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)

• Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.

• Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.

• Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.

• Intermediate skill set in Microsoft Excel is required.

• Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required

• Plus: Experience working with SAP is a plus, but not required

• Plus: Golf knowledge is a plus, but not required

What We Offer:

• With 95+ golf stores and a growing family of e-commerce brands, Worldwide Golf is now one of the largest golf companies in the US

• Strong company and job stability (we’ve been in business over 50 years)

• A great company culture, including flexible hours, good work-life balance, and office-wide golf outings (perks also include discounts on all our products!)

• Medical/dental/vision benefits, 401(k) matching and HSA with Company contribution. Paid time off and sick time are offered with increasing tiers based on tenure

• This role has excellent room for growth and great work-life balance.

Who We Are:

Worldwide Golf is a privately-owned, multi-brand specialty golf retailer that has been in business over 50 years. As one of the top golf companies in the US, we operate 100+ stores in 25+ states, and multiple e-commerce sites under well knowns brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Cool Clubs | Golf & Ski Warehouse | WorldwideGolfShops.com | GlobalGolf.com| Fairwaystyles.com | Getclubs.co

*The pay range for this position is $20.00 - $24.00 per hour. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.

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