Compliance Specialist

At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. 

Your New Role

Reporting to the Manager, Member Compliance, the Compliance Specialist is a key member of the Governance & Accountability team supporting business departments within the Member Domain.

The Member Domain delivers on all aspects of the Member, Employer and Adviser journey, including Service and Digital Channels, Marketing and Communications, Product Design and Distribution, Guidance & Advice, and Member Operations.

In this role, you will provide operational compliance support, assess issues and undertake targeted reviews of processes, documentation and materials. You will work closely with compliance colleagues and stakeholders to identify compliance risks and support consistent, practical and high-quality compliance outcomes. 

Key duties include but not limited to;

• Provide day-to-day operational compliance support and perform compliance assessments to identify potential compliance risks and provide practical, solution-based feedback and insights to stakeholders.
• Assess operational processes, business procedures, issue papers, remediation materials and member, employer and adviser communications against relevant legislation and regulatory guidance.
• Adhere to internal business rules and complete required compliance checklists for operational compliance matters.
• Keep relevant records and ensure all documentation is maintained in accordance with record-keeping procedures.
• Assist with incident and potential breach assessments, including identifying and escalating compliance issues as required.
• Provide practical communication, guidance and training to operational colleagues to support awareness of Member Domain compliance obligations.
• Assist with the development and implementation of systems, controls and processes that address operational requirements and comply with new legislation and regulatory guidance.
• Nurture and maintain internal relationships across all levels of the Fund. 

What You’ll Need

• Hold an accreditation in Risk Management from a recognised body like Risk Management Institute of Australasia (RMIA) or Governance Institute of Australia (GIA), or be willing to obtain one after joining AustralianSuper.
• Demonstrated ability to understand and translate external regulatory requirements to shape business outcomes.
• At least five years’ experience in a compliance or similar role.
• At least three years’ experience in superannuation, demonstrating a high level of knowledge of superannuation laws and associated regulatory requirements.
• Experience analysing and assessing the impact of legislative and regulatory requirements and change on operational processes, controls and member outcomes.
• Tertiary qualifications in a relevant discipline.
• Strong knowledge of risk and compliance frameworks, with sound analytical, critical thinking and problem-solving skills.
• The ability to develop and maintain high-quality relationships with stakeholders at all levels.
• Knowledge of financial services, privacy and consumer protection laws would be advantageous.
• Experience supporting superannuation administration, insurance operations, claims, incident management or remediation activities would be highly regarded.

Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. 

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. 

What’s Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. 

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy

https://www.australiansuper.com/careers/candidate-privacy-notice

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.