Compliance Specialist

Description

Looking to be at the cutting edge of healthcare and pharmacy? Interested in supporting the

operational, regulatory, and compliance functions of a rapidly growing telehealth pharmacy?

TelyRx is seeking a detail-oriented and highly organized Compliance Specialist to support

licensing, credentialing, formulary operations, regulatory compliance, and pharmacy

administration.

This role is ideal for an individual who thrives in a fast-paced environment, enjoys cross-

functional collaboration, and is passionate about maintaining high standards of regulatory and

operational excellence.

Responsibilities:

Licensing and Credentialing

•  Support the process of obtaining, maintaining, and renewing licenses and certifications for providers, pharmacists, pharmacy technicians, and non-resident pharmacies
•  Assist with updating and maintaining records with regulatory and industry organizations including NABP, NCPDP, and LegitScript
•  Communicate professionally and promptly with state licensing boards, providers, and other regulatory organizations
•  Track applications, renewals, expiration dates, and supporting documentation to ensure accurate and timely processing
•  Maintain organized and efficient record keeping systems related to licensing and credentialing activities
•  Monitor renewal timelines and notify staff members and providers of upcoming deadlines and required actions
•  Serve as a liaison between staff, providers, and regulatory entities regarding licensure requirements, continuing education, signatures, documentation requests, and application status updates
•  Other tasks as assigned or required by management 

Administrative and Regulatory Support

•  Assist with administrative and regulatory reporting obligations including PDMP, quarterly reporting, and OIG-related documentation
•  Collaborate with team members on the implementation and maintenance of training programs, compliance initiatives, and risk assessment audits
•  Support the maintenance and organization of pharmacy operational documentation and internal compliance records
•  Other tasks as assigned or required by management 

Organization and Document Retention

•  Maintain records related to licenses, certifications, provider communications, renewals, recalls, reports, disciplinary actions, and regulatory documentation
•  Collect, verify, and organize documentation related to education, training, credentialing, and licensure
•  Ensure records are maintained in accordance with company policies and regulatory standards 

Compliance and Quality Assurance

•  Support ongoing compliance with federal and state pharmacy regulations, licensing requirements, and health and safety standards
•  Stay informed on changes in pharmacy laws, regulations, and industry standards to support operational compliance
•  Assist in the creation, implementation, and maintenance of Standard Operating Procedures (SOPs)
•  Investigate internal errors and support Root Cause Analysis (RCA) processes as necessary
•  Assist the Regulatory Manager with audits, inspections, licensing reviews, and quality assurance initiatives related to compliance and creden

Requirements

Qualifications

•  Strong organizational skills with exceptional attention to detail
•  Ability to manage multiple projects, deadlines, and regulatory requirements simultaneously
•  Excellent written and verbal communication skills
•  Experience working in healthcare, pharmacy, compliance, credentialing, or regulatory operations preferred
•  Familiarity with pharmacy regulations, licensing processes, and healthcare compliance standards preferred
•  Proficiency in Microsoft Office and other organizational/document management systems

Preferred Attributes

•  Self-motivated and proactive
•  Strong problem-solving and critical-thinking skills
•  Ability to work collaboratively across departments
•  Comfortable working in a fast-paced and evolving environment
•  Passion for healthcare operations, compliance, and patient safety

Qualifications:

• Education: Bachelor’s degree in healthcare administration, business administration, or a related field is preferred.

Experience:

• Minimum of 3-5 years of experience in licensing, credentialing, or regulatory compliance, preferably within the pharmaceutical or healthcare industry.
• Experience working with national licensing and credentialing requirements is a plus.

Skills:

• Strong knowledge of licensing and credentialing processes and regulations.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills, with the ability to interact effectively with regulatory agencies, healthcare professionals, and internal teams.
• Proficiency in using credentialing and compliance management software.
• Additional Information:
• Travel: Some travel may be required to manage licensing and credentialing processes across different regions.

Benefits:

• Competitive salary and performance-based stock options
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.