Compliance - Risk Management Officer - Senior Associate

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. This role specifically supports the Fraud and Customer Protection Services (FCPS) team within CCB Operations Compliance, where your expertise in fraud operations will be crucial in providing compliance advice and oversight.
Job Summary:
As a Compliance Risk Management Senior Officer in the Compliance, Conduct and Operational Risk (CCOR) organization, you will partner effectively with the Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. This position requires knowledge in Compliance and familiarity with regulatory and/or audit best practices. It is an excellent opportunity for individuals with a strong background in fraud operations to contribute to the development and execution of the Compliance framework.
Job Responsibilities:

• Identify potential concerns and control issues, determine root causes, and ensure stakeholders develop and implement appropriate corrective actions.
• Execute key strategic Compliance initiatives within the context of the firm's global compliance mandate.
• Work collaboratively with team members across LOBs and staff areas and participate actively in working groups.

Required Qualifications, Capabilities, and Skills:

• 5+ years of relevant experience in Compliance or related fields such as Risk Management, Audit, Legal, or similar Control-related areas.
• Demonstrated experience in Fraud Operations, including claims and disputes investigations, is essential.
• Demonstrated ability to identify key issues and gather appropriate information for analysis.
• Highly analytical with experience in collecting, analyzing, and synthesizing information on various subjects.
• Excellent written and oral communication skills.
• Strong teamwork skills; flexible work style and ability to collaborate with stakeholders and colleagues at all levels.
• Proficiency in Microsoft Excel, SharePoint, Word, PowerPoint, and other reporting tools.
• Ability to establish credibility and strong partnerships with senior business leaders, control functions, and corporate partners.
• Ability to manage numerous reviews and handle confidential and sensitive information professionally in a fast-paced, deadline-driven environment.
• Bachelor's degree or equivalent experience

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.