Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance Risk Management Director within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of the Risk Management and Compliance (RM&C) framework within the Home Lending Compliance team. You will be responsible for leading second line of defense review and assessment of compliance and operational risks for all servicing functions within the Home Lending sub-line of business.
You will be part of a diverse team of CCOR professionals, fostering cross-functional collaboration and supporting the Chase Home Lending business. You will lead a team responsible for identifying and assessing new and emerging risks, applying sound judgment and delivering innovative, risk-based solutions to support the Firm and our customers. You will need to thrive in a complex environment, communicate with clarity, and execute with purpose.
Job Responsibilities
- Provide independent advice and review of compliance and operational risks for Chase Home Lending products and related processes.
- Lead collaboration with business and functional stakeholders, supporting compliance with relevant laws, regulations and policies, contributing to the continuous improvement of the CCOR program, while identifying efficiencies.
- Monitor regulatory and legislative changes, providing advice and guidance for business implementation of new rules and regulatory requirements.
- Review and assess new business initiatives for regulatory and operational risk implications, supporting innovative and compliant business outcomes.
- Identify, escalate, and respond to emerging compliance and operational risks.
- Foster cross-functional collaboration with Compliance, Operational Risk, Legal, Risk, Product, Audit, Finance, and Control Management teams, promoting knowledge sharing and continuous learning.
- Support business AI-driven initiatives by providing evidence-based advice. Champion continuous adoption of the use of AI tools in CCOR to improve efficiency.
- Lead a team of seasoned professionals, fostering an inclusive environment for employee growth and excellence.
Required qualifications, capabilities, and skills
- 10+ years of experience in regulatory compliance, legal, or risk management roles within Home Lending and/or financial services
- Expertise in Home Lending servicing regulations, including without limitation Regulation Z (TILA), Regulation B (ECOA), Regulation X (RESPA), FCRA, SCRA, UDAAP, GLBA, etc.
- Expertise on home lending investor and insurer guidelines, including Fannie Mae, Freddie Mac, FHA, USDA, and VA requirements.
- Awareness of evolving AI regulations and AI risk frameworks, with ability to translate them into practical governance, controls, and operating model requirements.
- Proven ability to communicate complex regulatory issues clearly in writing and verbally to senior audiences.
- Ability to operate independently and lead cross-functional initiatives with limited oversight.
- Track record of professional judgment in ambiguous or novel regulatory situations to resolve problems efficiently and pragmatically.
- Bachelor’s degree or higher in law, finance, or related field.
- Demonstrated integrity, accountability, and professional maturity in regulated environments.
Preferred qualifications, capabilities, and skills
- Prior financial services experience in Home Lending preferred.
- Experience as lead Compliance and/or Operational Risk Officer in Home Lending or experience serving in a designated compliance or control function leadership capacity.
- Operational familiarity with compliance program testing and documentation processes and systems.
- Commitment to inclusive leadership and supporting a culture of growth and curiosity.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 10+ years of experience in regulatory compliance, legal, or risk management roles within Home Lending and/or financial services
- Expertise in Home Lending servicing regulations (e.g., Regulation Z TILA, Regulation B ECOA, Regulation X RESPA, FCRA, SCRA, UDAAP, GLBA)
- Expertise on home lending investor and insurer guidelines (Fannie Mae, Freddie Mac, FHA, USDA, VA)
- Awareness of evolving AI regulations and AI risk frameworks and ability to translate into governance, controls, and operating model requirements
- Proven ability to communicate complex regulatory issues clearly in writing and verbally to senior audiences
- Ability to operate independently and lead cross-functional initiatives with limited oversight
- Track record of professional judgment in ambiguous or novel regulatory situations
- Bachelor's degree or higher in law, finance, or related field
- Demonstrated integrity, accountability, and professional maturity in regulated environments
- Prior financial services experience in Home Lending
- Experience as lead Compliance and/or Operational Risk Officer in Home Lending or designated compliance/control leadership capacity
- Operational familiarity with compliance program testing and documentation processes and systems
- Commitment to inclusive leadership and supporting a culture of growth and curiosity
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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