Compliance Program Manager

About OnePay

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.

Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:

• Checking and high-yield savings accounts

• Domestic and international peer-to-peer payments

• Credit Builder and credit score monitoring

• Digital wallet / contactless payment solutions

• Buy-now-pay-later installment loans at Walmart

Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!

The Role

As a Compliance Manager, your mandate is to help the company excel in regulatory risk management so we can continue offering high value products while maintaining trust with our customers, our partners, and our external stakeholders, including regulators. This role will impact OnePay vision by implementing and managing critical elements of risk management including governance and controls processes. You will work closely with the Operations, Servicing, and Product teams working on issues management, complaints remediation, regulatory change management, and compliance training. This role reports to the Compliance Governance Lead.

This role is responsible for: 

• Assisting in the day-to-day oversight and management of OnePay compliance management system (“CMS”).

• Developing, executing and managing compliance critical functions, including, complaints, issue management, regulatory change management, and training.

• Ensuring compliance by developing and maintaining expertise, up-to-date knowledge of regulatory changes and amended laws.

• Participating in the development of regulatory and department policies and/or procedures, as well as in the creation and implementation of tools, guides and other resource materials for the first line of defense.

• Providing compliance and regulatory-risk input and support for all new products, delivery channels, and markets as well as for changes to proprietary systems, technologies and/or processes.

• Reviewing qualitative and quantitative KPIs and KRIs and identify potential areas of risks to OnePay customers or partners.

• Analyzing large data sets for trends and effectively communicating that analysis to a variety of audiences

• Additional duties as assigned by your manager

You Bring

• Up to 5-10 Years of experience

• An act-like-an-owner mentality. We have a bias toward taking action.

• CRCM or similar compliance certification

• Experience working with products or businesses in lending, banking, financial services, or other highly regulated sectors.

• Strategic thinking with the matched ability to deliver compliance improvements and set best in class processes.

• Strong ability to work in a leadership role and influence peers. Must be able to work collaboratively with the supported businesses, providing guidance and administering policies/procedures as needed in a timely manner.

• Excellent project management skills, strong writing and analytical ability to complete projects on time. Excellent communication skills including the ability to effectively deliver technical training.

• Experience working with products or businesses in lending, banking, financial services, or other highly regulated sectors.

What We Offer

• Competitive base salary, stock options, and health benefits from Day 1

• 401(k) plan with company match

• Remote-friendly (US), flexible time off (FTO), and opportunities for growth

• A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process

• Initial Interview with Talent Partner

• Technical or Hiring Manager Interview

• Team Interview

• Executive Interview

• Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].