firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness. 

Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.

firsthand is seeking a Compliance Officer to help guide the company along its path of rapid growth within a unique space in the healthcare industry. The Compliance Officer will support firsthand’s executive team to enable innovation while identifying potential business risks and mitigation strategies. As Compliance Officer, you will play a critical role in overseeing and maintaining our compliance with state and federal regulations by proactively auditing processes, implementing policies and procedures, and monitoring the company’s adherence to those policies and procedures. 

As Compliance Officer you will:

• Identify potential risks and offer mitigation strategies within a highly innovative business
• Stay up-to-date with evolving state and federal healthcare regulations, including within Medicaid and Medicare
• Develop, implement, and oversee company compliance and privacy programs and policies
• Conduct regular internal audits to ensure adherence to regulatory requirements and company policies
• Closely partner with IT to investigate and address compliance and privacy issues or violations
• Collaborate with Learning and Development team to train employees on compliance and privacy standards and policies

You will be a good fit if you have:

• Strong analytical and problem solving skills, with a continuous improvement orientation
• Excellent communication and interpersonal skills
• In-depth knowledge of healthcare regulations and compliance requirements, including HIPAA
• Exceptional organizational skills and attention to detail
• Openness in sharing best practices and challenges with executive leadership
• A genuine humility and openness to rolling up your sleeves to tasks small or large

The experience you bring to this role includes:

• 5+ years experience in a senior compliance role within the healthcare industry
• Bachelor’s degree required, MBA and/or JD highly preferred
• Experience in an early-stage or growth company preferred

This is a full-time, exempt, salaried position reporting to firsthand's Chief Operating Officer. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected range for this role’s base salary is $140,000 - $150,000.

Benefits 

For full-time employees, our compensation package includes base, equity and a bonus potential.

Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks

parental leave for either parent, flexible vacation, and a supportive culture.

Unfortunately, we are not able to offer sponsorship at this time.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.