Compliance Officer

Job duties & Functions:

• Works closely and collaborates with the Chief Compliance Officer (CCO), the operations team, and HR regarding compliance requirements for contractors. Participates in planning, developing, and implementing compliance activities.
• Works with and communicates regularly with the Executive Directors in New Mexico regarding compliance related functions in the office.
• Reviews and becomes very familiar with all policies and procedures, both clinical and non-clinical, and ensures compliance with federal and state laws. Assists with the implementation and education of new and updated policies to ensure company-wide adherence. Assist the CCO in reviewing and ensuring all company-wide policies and procedures comply with all applicable laws.
• Reviews and becomes very familiar with the Employee Handbook and assists with the implementation and education of new and updated policies to ensure company-wide understanding and compliance.
• Interprets and disseminates information on regulatory and compliance matters to employees.
• Educates and trains employees in assigned offices regarding compliance topics with guidance from CCO.
• Manages compliance hotline process for the assigned offices along with the CCO, which includes investigation, follow up, and corrective action if necessary.
• Conducts internal audits to ensure compliance with all relevant laws and regulations.
• Will be responsible for continuously learning and expanding knowledge base with regard to all health-
• related compliance matters, including obtaining Certified Professional Compliance Officer (CPCO) certification or Certified in Healthcare Compliance (CHC) certification within the first 8 months of employment.
• Oversee medical records requests, HIPAA matters, OSHA reporting and all other state and federal compliance related matters.
• Identify offenses, respond promptly and appropriately, and recommend the required corrective actions.
• Conduct unscheduled visits to ensure quality of care and compliance with agency standards.
• Follow best practices to help minimize the risk of healthcare data breaches.
• Member of the Executive Compliance Committee.
• Assisting other offices and locations as needed.
• Performs other duties as assigned. 
  The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change based on organizational needs. Additional tasks and responsibilities may be assigned at the discretion of management to ensure the effective operation of the organization.

Qualifications:

Bachelor’s degree required, preferably in healthcare administration, nursing, business, compliance, public health or a related field. Master’s degree preferred.
Registered Nurse (RN) or other clinical background preferred.
Minimum of 5–7 years of experience in healthcare compliance, preferably in home health, hospice, or related post-acute settings.
Proven experience conducting compliance audits, investigations, and education programs.
Strong knowledge of DOL and other federal regulations, State regulations, HIPAA, and OIG compliance guidance.
Analysis – ability to interpret rules and regulations, and make recommendations to management concerning the same.
Ability to remain calm and perform duties accurately in crisis or emergency situations.
Communication Proficiency – ability to communicate in a tactful and courteous manor; possess excellent communication skills and proper phone etiquette.
Collaboration Skills – ability to impart information and instructions clearly and concisely; understand and carry out written and oral instructions
Customer/Client Focus – knowledge of principles for providing excellent Customer service and satisfaction
Certifications (Preferred).
Compliance Officer (CPCO) certification or Certified in Healthcare Compliance (CHC) 
Travel as necessary to carry out the duties and responsibilities of the position.

Expected hours of work:

This is a full-time position, with regular working hours from Monday through Friday. Evening and weekend work may be required as necessary to meet job demands, as determined by managers and local leadership.