Compliance Manager

Chowbus is a fast growing, well-funded food startup headquartered in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are. By building a super app, our goal is to be the one stop shop for everything related to food.

We are seeking a proactive and experienced Compliance Manager to join our team and take ownership of risk management, anti-fraud, and regulatory compliance initiatives across the organization. This role requires a strong analytical mindset, hands-on project management capabilities, and a collaborative spirit to work effectively across sales, operations, and product functions. The ideal candidate will bring deep industry knowledge from fintech, payments, or financial institutions and will play a pivotal role in shaping and monitoring policies that ensure the integrity and compliance of our operations.

What You'll Focus On

Fraud Detection and Prevention (20%)

Analyze transaction patterns to detect emerging fraud trends, maintain and enhance fraud detection models, and recommend anti-fraud processes and tools in response to evolving risks

Regulatory Compliance and Risk Management (20%)

Ensure adherence to legal and regulatory requirements through the development and enforcement of policies and procedures; generate risk assessments and suspicious activity reports (SARs) to support strategic decision-making

Cross-Functional Collaboration (20%)

Act as a compliance stakeholder across product, sales, and operations teams to provide guidance on regulatory impacts and integrity risks, and align compliance strategies with evolving business initiatives

Monitoring, Testing, and Reporting (20%)

Execute compliance monitoring and testing across key areas such as KYC onboarding, fraud, and underwriting processes; provide regular reports to leadership on compliance status and risk indicators

External Stakeholder Engagement (20%)

Interact with banks, customers, and regulatory bodies to validate transactions, address inquiries, and support compliance audits and due diligence efforts

What You Bring

• Bachelor’s degree and/or equivalent experience.
• 4+ years of experience in regulatory and/or second line compliance functions in a fintech, payments company or financial institution
• Experience with B2B credit underwriting KYC onboarding process
• knowledge of Anti-Money Laundering (AML) and broader regulatory compliance frameworks.
• Strong understanding of payment systems, including e-wallets, point-of-sale, and e-commerce flows.
• Experience generating risk assessments aligned with internal strategies and regulatory obligations.
• Exceptional written and verbal communication skills required.

Working Conditions

• Full-time and remote working
• May involve collaboration across time zones and geographies
• Minimal physical effort; mostly sedentary with extended periods of sitting, typing, and screen time. Occasional walking, standing, or light lifting (e.g., laptops, documents)
• Frequent communication and collaboration with internal teams and external partners via email, phone, video calls, or in-person meetings
• Must be comfortable working in a fast-paced and dynamic scale-up environment

Comptencies

• Analytical Thinking: Ability to understand complex compliance issues and translate them into actionable plans.
• Project Management: Proven track record in leading cross-functional projects with ownership and clear deliverables.
• Communication: Strong interpersonal skills with the ability to interact effectively across diverse teams and external partners.
• Initiative & Drive: Self-motivated and capable of driving process improvement initiatives independently.
• Organizational Awareness: Understanding of broader business objectives and alignment of compliance efforts with company strategy.
• Collaboration: Skilled at working with cross-functional teams to foster a culture of compliance and risk awareness.

What We Offer

• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Salary 80~110K annual