The Role
As our next Compliance Manager, you won't just be maintaining standards – you'll be at the forefront of innovating our global risk and compliance strategy. You'll be instrumental in aligning and transforming a foundational compliance department, partnering with leadership to champion a robust compliance culture within a fast-paced, international SaaS company. This isn't just about checking boxes; it's about shaping the future of our security posture, rolling up your sleeves to implement new technical controls, and seeing your contributions directly impact our ability to exceed security and regulatory obligations.
On a typical day, you might:
- Lead and strategically rebuild the enterprise-level Information Security Management System (ISMS), including the comprehensive development, refinement, and ongoing management of the ISO 27001 program in collaboration with internal and external auditors.
- Drive the achievement and continuous maintenance of ISO and SOC 2 compliance by assessing existing gaps and implementing new technical controls and best practices within our SaaS environment.
- Act as a strategic partner by collaborating extensively with cross-functional teams to streamline internal audit processes, efficiently gather evidence for security controls, and foster a culture of shared responsibility.
- Manage the end-to-end operational risk lifecycle by leading the operational risk board, maintaining a dynamic risk registry, driving mitigation strategies, and overseeing third-party penetration testing and vulnerability monitoring.
- Champion a culture of compliance by developing and delivering impactful security awareness training, preparing actionable metrics on program effectiveness, and maintaining a comprehensive knowledge base to support customer and partner inquiries.
- Ensure continuous improvement by regularly auditing company performance against information security standards, identifying areas for improvement, and proactively managing multiple simultaneous compliance initiatives to drive corrective actions.
The ideal candidate will bring:
- 5+ years of proven experience in a senior role within information technology/security compliance, with a strong track record in cloud-based SaaS solutions and a focus on establishing and maintaining SOC 2 Type 2 controls.
- A demonstrated ability to assess, realign, and significantly improve a compliance department, including successfully introducing and implementing new technical controls and processes.
- Deep expertise in ISMS governance models (e.g., NIST, ISO 27001), information security roles, and a hands-on ability to design, implement, and validate security controls (ISO, ITIL, NIST, PCI, SOC).
- A proven ability to define, drive, and execute a program vision with clear milestones and measurable outcomes, even in ambiguous environments.
- Exceptional written and verbal communication skills, with the talent to articulate complex technical and compliance concepts clearly and persuasively to diverse audiences, from technical teams to executive leadership and external auditors.
- Strong, practical risk management and auditing experience, with an ability to identify, assess, and mitigate complex security risks.
- In-depth knowledge and practical experience with data privacy regulations such as GDPR and Privacy Shield.
- Experience in training, mentoring, or leading other compliance professionals.
- Proficiency with data visualization tools like Looker or Tableau, and basic scripting skills (e.g., Python) for data analysis or automation.
- BS in Computer Science, Information Systems, IT, or equivalent practical experience.
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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