Compliance Manager

Posted 4 Days Ago
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Norwich, Norfolk, England, GBR
In-Office
Senior level
Information Technology • Professional Services • Financial Services
The Role
Lead the Compliance Team to ensure landlord and asset compliance with statutory, regulatory, health & safety, and internal requirements. Oversee compliance programmes, assurance frameworks, risk management, supplier contracts, audits, performance reporting, complaints resolution, and continuous improvement to deliver safe, compliant homes and assurance to senior stakeholders.
Summary Generated by Built In

Are you an experienced compliance professional with a strong background in asset compliance, health and safety, and team leadership? Do you thrive in a fast-paced environment where you can influence strategic decisions, manage risk, and ensure customers live in safe, compliant homes? If so, we'd love to hear from you.

As our Compliance Manager, you will lead the Compliance Team and act as the accountable lead for landlord and asset compliance. You will ensure the organisation consistently meets statutory, regulatory, health and safety, and internal compliance requirements while delivering a high-quality service to customers.

This is a strategic and operational leadership role where you'll oversee compliance programmes, develop assurance frameworks, manage risk, and drive continuous improvement across compliance services.

Location: Norwich

Hours: Full Time - 37 hpw - Monday to Friday

Contract: Permanent - with Agile working

What You'll Be Doing
  • Lead and develop a high-performing compliance team.

  • Ensure compliance with all relevant legislation, regulations, and industry best practice.

  • Manage compliance contracts and suppliers to deliver safe, effective, and value-for-money services.

  • Maintain robust audit, assurance, monitoring, and governance frameworks.

  • Oversee compliance performance reporting and provide assurance to senior stakeholders.

  • Manage compliance-related complaints and ensure timely, effective resolutions.

  • Identify compliance risks and implement corrective actions where required.

  • Support organisational change and continuous improvement initiatives.

  • Build strong relationships across the business to deliver a customer-focused compliance service.

What You'll Bring

A confident and collaborative leader with excellent stakeholder management skills and a passion for maintaining high compliance standards.

What Success Looks Like

In this role, you'll ensure safe, compliant homes, provide robust assurance to the organisation, and create a culture of continuous improvement and accountability. You'll be a trusted leader who balances customer needs, operational delivery, and regulatory compliance while supporting colleagues to perform at their best.

Essential Requirements
  • Proven experience managing asset compliance and assurance within a large, complex organisation.

  • Experience leading operational compliance teams and managing budgets.

  • Strong understanding of landlord compliance, health and safety, and regulatory requirements.

  • Excellent communication and relationship-building skills.

  • Degree-level education or equivalent relevant experience.

  • NEBOSH or equivalent compliance/property-related qualification.

  • Technical qualification in a compliance discipline such as:

    • Gas Safety

    • Electrical Safety

    • Water Safety

    • Asbestos Management

  • Full UK driving licence.

For full details on the role and its responsibilities, click here to view the Compliance Manager - The Part I Play document.

Why Join Us?

This is an opportunity to play a critical role in protecting customers, supporting regulatory compliance, and influencing business-wide safety and assurance strategies. You'll work alongside talented colleagues, drive meaningful change, and make a lasting impact on the communities we serve.

What We Offer
  • Competitive Salary

  • 25 days holiday + Bank Holidays (increasing to 28 days at 5 years service)

  • Family Friendly policies

  • Health and Wellbeing support

  • Opportunity to be part of one of the largest housing providers in the UK

For full benefit details, click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 27th July 2026 (Midnight)

First Interview Date: Wednesday 5th August - King Street office


About Us
Flagship is part of Bromford Flagship Livewest. We create communities where people can put down roots, feel secure, and thrive. We let and maintain over 80,000 homes across east, central and south west England, and plan to deliver 2,000 new homes each year for the next 30 years. Joining our teams means embarking on a career where you are part of something bigger, where work matters, and where individuals are valued and developed.

Skills Required

  • Proven experience managing asset compliance and assurance within a large, complex organisation.
  • Experience leading operational compliance teams and managing budgets.
  • Strong understanding of landlord compliance, health and safety, and regulatory requirements.
  • Excellent communication and relationship-building skills.
  • Degree-level education or equivalent relevant experience.
  • NEBOSH or equivalent compliance/property-related qualification.
  • Technical qualification in Gas Safety.
  • Technical qualification in Electrical Safety.
  • Technical qualification in Water Safety.
  • Technical qualification in Asbestos Management.
  • Full UK driving licence.
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The Company
HQ: Norwich
11 Employees

What We Do

The Flagship Group, Ltd. is an accounting and fund administration firm that supports investment managers with fractional financial management expertise and full-suite back-office support, leveraging technology for data insights and efficiency.

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