Compliance Manager, UK

Posted 7 Hours Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Cryptocurrency
The world’s leading social Investment network.
The Role
Manage UK financial-services compliance across regulatory change, product governance, financial promotions, complaints, monitoring, and customer outcomes. Build controlled AI-enabled workflows, translate regulations into policies and controls, advise on product and promotions, oversee complaints trends, prepare governance materials, and challenge or escalate risks to senior stakeholders. The role requires strong UK regulatory knowledge, including Consumer Duty and conduct risk, plus experience in fintech, investment firms, or digital platforms.
Summary Generated by Built In
Description

We are looking for a Compliance Manager to join our UK Compliance team and help shape an AI-first compliance operating model. In this role, you will support regulatory change, product governance, financial promotions, complaints and compliance monitoring, while building controlled and auditable AI-enabled workflows.

You will work closely with the UK Head of Compliance, senior management, Group Compliance and business teams, using sound professional judgment to translate complex regulatory requirements into practical policies, controls and processes.

Responsibilities:

  • Build, operate and quality-assure AI-enabled compliance workflows within a controlled and auditable framework.
  • Support the assessment and implementation of UK regulatory developments, including the upcoming FCA cryptoasset regulatory regime.
  • Translate regulatory requirements into practical policies, procedures, controls and business requirements.
  • Provide compliance input into product design, product reviews, target-market assessments, fair-value assessments and customer outcomes.
  • Develop and maintain compliance policies, monitoring plans, records, training and guidance.
  • Manage Compliance involvement in Financial Ombudsman Service complaints and identify relevant trends and root causes.
  • Review and approve financial promotions, providing practical and risk-based compliance advice.
  • Prepare regulatory updates, management information and briefing materials for senior stakeholders and governance forums.
  • Provide constructive challenge to business teams and escalate material or higher-risk matters as appropriate.
Requirements
  • 5+ years of relevant compliance experience within financial services, preferably in a regulated fintech, investment firm or digital platform.
  • Practical experience with AI, automation, data analysis or workflow tools.
  • Experience in regulatory change, policy development, compliance advisory or product governance.
  • Strong knowledge of UK regulations, including Consumer Duty, conduct risk and customer-outcome principles.
  • Ability to interpret complex regulatory requirements and turn them into practical controls and business processes.
  • Strong judgment, independence, and confidence when advising and challenging senior stakeholders.
  • Excellent written, verbal and stakeholder-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with financial promotions, complaints or digital assets and crypto is an advantage.

Skills Required

  • 5+ years of relevant compliance experience within financial services
  • Experience in a regulated fintech, investment firm, or digital platform
  • Practical experience with AI, automation, data analysis, or workflow tools
  • Experience in regulatory change, policy development, compliance advisory, or product governance
  • Strong knowledge of UK regulations, including Consumer Duty, conduct risk, and customer-outcome principles
  • Ability to interpret complex regulatory requirements and translate them into practical controls and business processes
  • Strong judgment, independence, and confidence advising and challenging senior stakeholders
  • Excellent written, verbal, and stakeholder-management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience with financial promotions, complaints, digital assets, or crypto
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The Company
Hoboken, NJ
2,714 Employees
Year Founded: 2007

What We Do

eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs. Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future. eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.” eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).

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