Compliance Manager Social and Digital Commerce (all genders)

Posted 24 Days Ago
Be an Early Applicant
Berlin
Mid level
eCommerce • Retail
The Role
As a Compliance Manager for Social and Digital Commerce, you will ensure compliance with local and European regulations, particularly the Digital Services Act, while monitoring risks and managing an effective compliance framework in e-commerce activities. Responsibilities include risk assessments, auditing, reporting, and driving process automation for compliance efficiency.
Summary Generated by Built In

As a Compliance Manager for Social and Digital Commerce (all genders), you foster innovative business models across e-commerce and social media channels, in close collaboration with your business stakeholders, while mitigating compliance risks. You will be responsible for running a Compliance Management and supporting an Internal Control system that ensures Zalando’s digital and social commerce activities comply with applicable regulations, including the Digital Services Act (DSA). 

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You will monitor and enforce compliance with local and European regulations, particularly the Digital Services Act (DSA), and other applicable laws governing social commerce and digital platforms, ensuring a thorough and detailed approach.

  • With a holistic view of Zalando’s current and future eCommerce activities, you design and maintain a risk-based compliance monitoring framework for digital commerce, supporting risk assessments and shaping risk appetite with stakeholders.. 

  • You co-design and carry out controls as defined under the ICS within your area of expertise, and collaborate with inhouse and vendor teams to ensure controls are carried out and documented in an audit-proof way.

  • You are responsible for steering auditing and reporting duties. You align with other functions that have relevant transparency or risk reporting obligations, as well as with Public Affairs, to align on trends and to have consistent messaging towards the relevant authorities and the public. 

  • You prepare and, depending on the scope and seniority of the meeting, participate in meetings with involved authorities on European and local level to discuss audit results and aspects of applicable or future regulation. 

  • You identify opportunities for process automation and operational efficiencies in compliance management. You drive innovation in compliance processes by contribution to automation projects to meet regulatory requirements and mitigate reputational risks.

WE’D LOVE TO MEET YOU IF

  • You have profound knowledge in the area of platform regulation in Europe (in particular DSA), Compliance Management and/or Internal Control systems.

  • You have a degree in a relevant area like Business Administration, Law, Economics, Math or Engineering; training in the area of Compliance or Internal Controls is a plus. 

  • You have at least 3 years of professional experience, either in a company in the area of social commerce or media, in an advisory or audit firm, or in an authority dealing with these matters. 

  • You have an excellent command of English, a second language is a plus but not required. 

  • You have an entrepreneurial mindset, enjoy stakeholder management and familiarize yourself quickly in a changing environment when it comes to regulatory, social, technical and commercial development. 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year 

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

The Company
HQ: Berlin
10,000 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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