Compliance Manager, Consumer Compliance

Posted 7 Hours Ago
Be an Early Applicant
3 Locations
In-Office or Remote
80K-100K Annually
Senior level
Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Role
Lead consumer compliance reviews for US marketing collateral, support product launches, conduct partner bank QC and digital ad audits, maintain policies and guidelines, assist audits and risk assessments, coordinate remediation and regulatory exam responses, and drive cross-functional compliance improvements.
Summary Generated by Built In

Responsibilities

  • Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)

  • Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners

  • Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards

  • Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts

  • Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.

  • Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance

  • Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams

  • Conduct periodic audits of live digital advertisements to ensure ongoing compliance 

  • Assist the Compliance team with annual risk assessments and regular reporting

  • Assist all team members by independently taking on special projects and completing and meeting the teams' goals

  • Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

Requirements

  • 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role

  • Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP

  • Working knowledge of prepaid and credit card functionality and involved parties

  • Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager

  • Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals

  • Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts

  • Strong attention to detail and the ability to manage multiple priorities in a dynamic environment

  • Experience preparing materials for working groups, committees, or regulatory submissions

  • Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving

  • Fintech or crypto industry background preferred

  • Familiarity with banking regulators and examination processes is a plus

Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.  
 
Are you ready to kickstart your future with us? 
 
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

Skills Required

  • 5+ years of compliance experience in financial services, fintech, or banking
  • Direct experience with EFTA/Regulation E and UDAAP
  • Working knowledge of prepaid and credit card functionality and involved parties
  • Understanding responsibilities of sponsor banks and program managers in multi-party arrangements
  • Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
  • Experience preparing materials for working groups, committees, or regulatory submissions
  • Experience conducting marketing collateral reviews and periodic audits of digital advertisements
  • Strong balance of growth goals with regulatory risk management; provide compliant alternatives to marketing proposals
  • Strong attention to detail and ability to manage multiple priorities in a dynamic environment
  • Comfort with ambiguity and ability to work without fully defined processes
  • Fintech or crypto industry background
  • Familiarity with banking regulators and examination processes

Crypto.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crypto.com and has not been reviewed or approved by Crypto.com.

  • Fair & Transparent Compensation Pay is considered market‑competitive in select engineering, product, trading, compliance, and senior roles, with external postings and salary snapshots indicating strong bands in some geographies. Standout offers appear at higher levels, reinforcing that top‑of‑band packages are attainable in certain teams.
  • Healthcare Strength Benefit descriptions include medical, dental, and vision coverage across U.S. roles. Core health insurance is presented as part of a standard modern fintech package alongside other essentials.
  • Leave & Time Off Breadth Benefit materials reference PTO, sick time, and attractive annual leave with additional days for occasions. Time‑off provisions are positioned as a consistent element of the offering, with regional variation.

Crypto.com Insights

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The Company
HQ: Singapore
4,266 Employees
Year Founded: 2016

What We Do

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. Crypto.com serves over 10 million customers today, with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s most widely available crypto card, the Crypto.com Exchange and Crypto.com DeFi Wallet.

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