YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually.
Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific.
Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.
Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.
You Will
- Support and conduct ongoing fraud alert reviews to identify fraudulent charges using Fraud Monitoring System (“FMS”) for our consumer and business segments in Singapore and regionally.
- Perform investigations and analysis of all cardholders disputed transactions and working with the team to make appropriate decisions on next steps, minimizing financial losses without compromising customer experience.
- Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
- Support in identifying new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures.
- Perform any other ad-hoc compliance duties.
Requirements
You Are
- Fraud Enthusiast – you are an astute investigator with an unwavering commitment to detecting and preventing fraudulent transactions.
- Analytical & Detail-Oriented thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
- Travel enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks.
- Fearless self-starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale is logical and sound. You do not mind getting your hands dirty in order to get things done in a tight timeline.
Skills Required
- Strong interest in fraud detection and prevention
- Astute investigative ability
- Excellent analytical and problem-solving skills
- Detail-oriented approach with strong attention to specifics
- Understanding of traveler psychology and overseas spending behavior
- Self-starter who can propose and implement logical solutions
- Ability to work under tight timelines and handle complex business issues
What We Do
YouTrip is a multi-currency mobile wallet with a prepaid Mastercard that enables you to shop online and offline worldwide like a true globetrotter. As Singapore’s favourite multi-currency wallet, it's our thing to ensure that you pay hassle-free overseas with the best rates. Whenever, wherever, we got you • Pay with the best rates in 150+ countries • Enjoy our in-app exchange with our 10 popular wallet currencies Goodbye hidden fees • Travel and shop freely with zero FX fees & no hidden charges • Withdraw cash fee-less* from overseas ATMs (only available for Singapore app users in foreign currency for the first S$400 per calendar month, 2% fees apply thereafter) It can’t get any safer than this • Lock and secure your card instantly with just one tap • Stay on top of your transactions with push notifications for every payment Apply for an account now to get the best rates at your fingertips! Our Story Launched in 2018, YouTrip is a regional financial technology startup with a bold vision to empower everyone with a smarter and most convenient way to pay in foreign currency. As the trailblazers of fintech in Asia, we hail from Singapore, Thailand, Hong Kong, and the rest of Southeast Asia, and we are dedicated to being a trusted companion for all travellers and digital-savvy consumers. Powered by Mastercard®, YouTrip is a holder of the Remittance License issued by the Monetary Authority of Singapore. In Thailand, YouTrip is jointly issued and powered by Kasikornbank PCL.
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