Jobs at YouTrip

Investigate and review transactional fraud alerts using the Fraud Monitoring System for consumer and business segments across Singapore and the region. Analyze disputed card transactions, decide next steps to minimize financial loss and protect customer experience, identify new fraud patterns and compromised merchants, collaborate with internal teams, and perform ad-hoc compliance duties.

Lead end-to-end product feature design for YouTrip's B2B and B2C products, partnering with PMs, engineers, and researchers. Drive discovery, prototyping, validation, and iteration, contribute to the design system, and mentor junior designers to improve UX quality across web and mobile.

Manage high-volume transactional accounting for a fintech market: daily settlements, cash and multi-currency wallet management, end-to-end user reconciliation, statutory reporting support, audit liaison, and supervision of junior accountants. Design accounting treatments for new product rollouts and collaborate with product/engineering to automate billing and reconciliation workflows.

Design, implement, and maintain AWS cloud infrastructure using IaC (Terraform). Manage services (EC2, S3, RDS, Lambda, EKS), implement CI/CD, monitoring, and security controls. Lead incident response, optimize performance and cost, mentor junior engineers, and drive DevOps best practices across teams.

The role involves managing YouTrip Thailand's social media presence, community engagement, and supporting marketing campaigns while collaborating with internal teams and handling user interactions.

The Compliance Manager will oversee AML/CTF compliance, develop risk management frameworks, and advise on regulatory matters to ensure organizational compliance.

Design, develop, and maintain cross-platform mobile applications (Flutter) and native iOS components. Collaborate with designers, product and backend teams, optimize performance, debug and resolve integration issues, publish to App Store, develop automated tests, mentor junior developers, and adopt modern Flutter/Dart and mobile best practices.

Prepare and analyze daily operational reports, handle full set of accounts, assist with audits and taxation, and monitor reconciliations.

Lead and mentor a fraud operations team to detect, investigate, and prevent card and payments fraud. Monitor alerts, analyse transaction and user data using analytics tools, propose system/process improvements, conduct escalated investigations, and ensure compliance with payment regulations and card scheme rules while collaborating cross-functionally.

Conduct transaction investigations and review escalated alerts to identify suspicious or fraudulent activity, consider seizure/police orders, and file Suspicious Transaction Reports when applicable. Collaborate with Compliance and business teams to mitigate risk, identify transaction patterns, and help improve end-to-end processes to protect the company and customers.

Design, develop, and maintain cross-platform mobile applications (Flutter) and native iOS components. Collaborate with designers, PMs, and backend engineers; optimize performance; diagnose and fix bugs; integrate APIs and native modules; implement automated tests; publish and manage App Store releases; conduct peer reviews and mentor junior developers.

The Financial Operations Analyst will perform daily checks, assist with chargebacks, maintain reports, support month-end activities, and recommend process improvements.

As an Analyst in Transaction Monitoring, you'll review alerts, assess suspicious transactions, draft reports, and analyze data trends while collaborating with business functions for compliance.

Lead and mentor one or two scrum teams to build scalable backend and front-end products. Drive technical direction, enforce engineering best practices, contribute code, manage delivery, engage stakeholders, and develop engineers' careers.

Support YouBiz sales strategy by conducting market and competitive research, building sales playbooks and collateral, analysing pipeline and performance data, collaborating cross-functionally, and identifying new opportunities and partnerships to grow B2B customers in Singapore and the region.

The Product Manager will lead initiatives on core platform areas, translate needs into product requirements, manage systems, and improve reliability while collaborating with various internal teams.

Lead backend engineering for YouBiz: design and own scalable, high-availability services; mentor engineers; plan and deliver projects; write and review high-quality code; collaborate with product, QA, and operations; maintain documentation and promote best practices.

The Campaign Manager will develop and implement integrated marketing campaigns, manage budgets, analyze campaign performance, and collaborate with influencers in the Thai market.

Act as local MLRO coordinating AML/CTF, sanctions compliance, and suspicious transaction reporting. Develop and manage local compliance frameworks and policies. Advise senior stakeholders on risk from new business initiatives and regulatory changes. Report to Group Head of Compliance and partner with C-suite on global initiatives.

The Assistant Brand and Content Manager will shape and execute YouTrip's brand and content strategy across various channels, ensuring engaging and effective messaging. Responsibilities include content planning, social media strategy, SEO content development, and collaboration with cross-functional teams. Reporting on content performance and optimizing strategies is also essential.