Jobs at YouTrip

Own settlement and reconciliation across payment products and partners, including cash-flow forecasting, liquidity, exception management, refunds, reporting, and accounting support. Partner with Product, Data, and Engineering to improve systems, automation, controls, and reporting. Lead a team of five or more while ensuring accurate settlement, safeguarded balances, regulatory compliance, and operational scalability.

Lead Hong Kong AML/CFT compliance for YouTrip’s stored-value facility, serving as primary liaison with the HKMA and relevant authorities. Maintain the AML/CFT framework, oversee transaction monitoring, sanctions screening, CDD, suspicious transaction investigations and STR filings, and manage group or outsourced AML services through KPIs and SLAs. Advise management, deliver training, report to the Board and senior leadership, oversee remediation, and monitor regulatory developments.

Leads compliance operations across KYC, transaction surveillance, and fraud risk management. Builds and develops the team, owns hiring and performance management, oversees QA and case decision quality, defines KPI and management-information frameworks, monitors backlogs and SLAs, and drives process improvements including threshold tuning, workflow redesign, automation, and responsible AI adoption.

The Community Marketing Intern will monitor social media, engage with users, manage community initiatives, assist in events, and support content creation.

Supports campaign communications, content calendars, CRM and lifecycle marketing initiatives. Executes major, travel, and tactical spend campaigns from planning through delivery. Sources KOLs, event companies, vendors, and partnership opportunities, while maintaining vendor, finance, BA, and KOL tracking records. Coordinates with internal stakeholders and supports ad hoc surveys through campaign communications.

Lead Flutter and Dart mobile application development, architect scalable solutions, and modernize mobile platforms using Swift or Kotlin. Own app store operations, certificates, provisioning, Firebase, crash triage, and incident escalation across four markets. Improve performance, maintainability, development efficiency, and code quality while collaborating cross-functionally. Mentor junior and mid-level engineers and guide adoption of modern mobile engineering practices, state management, CI/CD, and automated testing.

Install and maintain hardware, software, SaaS applications, office networks, and IT infrastructure. Troubleshoot user hardware and software issues, manage support tickets, onboard new hires, train users, support office equipment, maintain corporate asset inventories, coordinate with vendors, monitor systems and security logs, and assist with information security audits.

Lead Singapore’s Strategy & Operations function alongside the General Manager. Identify and evaluate new revenue streams, partnerships, and business opportunities; develop recommendations using market sizing, competitive analysis, and unit economics; negotiate commercial partnerships; launch new initiatives with Product and Marketing; own P&L for business lines; improve business performance frameworks and reporting; and build and lead the new team.

Lead backend engineering for YouBiz: design and own scalable, high-availability services; mentor engineers; plan and deliver projects; write and review high-quality code; collaborate with product, QA, and operations; maintain documentation and promote best practices.

The Campaign Manager will develop and implement integrated marketing campaigns, manage budgets, analyze campaign performance, and collaborate with influencers in the Thai market.

Act as local MLRO coordinating AML/CTF, sanctions compliance, and suspicious transaction reporting. Develop and manage local compliance frameworks and policies. Advise senior stakeholders on risk from new business initiatives and regulatory changes. Report to Group Head of Compliance and partner with C-suite on global initiatives.

The Assistant Brand and Content Manager will shape and execute YouTrip's brand and content strategy across various channels, ensuring engaging and effective messaging. Responsibilities include content planning, social media strategy, SEO content development, and collaboration with cross-functional teams. Reporting on content performance and optimizing strategies is also essential.

Support the execution of marketing campaigns, manage social media operations, drive community engagement, assist in content creation, coordinate partnerships, handle marketing events, conduct research, prepare reports, and collaborate with cross-functional teams.

Perform end-to-end transaction investigations, review alerts from monitoring and screening systems, analyze transaction data for suspicious patterns, prepare and submit Suspicious Matter Reports, request additional customer information, collaborate with cross-functional teams, and support Australian business days while performing ad-hoc legal/compliance duties.

Drive YouBiz revenue growth and strategic initiatives through data-driven analysis, market intelligence, sales process optimization, and revenue stream refinement. Prepare performance reports for senior leadership, identify high-impact opportunities, optimize pricing and profitability, and collaborate with sales, marketing, and product teams. The role also supports lead management and ad hoc business projects in a fast-paced fintech environment.

Support full employee lifecycle (onboarding, changes, offboarding), manage end-to-end payroll for Singapore and Australia with vendors, maintain HR records and SOPs, improve HR operational processes, use data to inform decisions, and handle shared services including vendor management, payments, and office coordination.

Partner with leadership to provide strategic HR guidance, drive organizational design, performance cycles, engagement, change management, inclusion initiatives, and support employee relations and People projects across the regional business.

Manage end-to-end local HR for Thailand: onboarding/offboarding, payroll and statutory filings, handling employee relations and sensitive cases, maintaining HR data and reporting, partnering on compensation and benefits, supporting office operations and employee experience.

Lead Thailand market strategy and expansion for YouTrip by partnering with the GM. Track product-market fit, drive cross-functional projects (partnerships, regulatory, launches), build relationships with regulators, banks, merchants and tourism partners, resolve operational issues, and identify business development opportunities while representing the GM as needed.

Execute day-to-day marketing across social, content, lifecycle, and campaigns. Support campaign planning, content publishing, lifecycle communications, QA/scheduling, basic reporting, and cross-functional coordination to ensure timely, consistent campaign execution.