Compliance Engineer

Reposted Yesterday
15 Locations
In-Office or Remote
72K-90K Annually
Entry level
Artificial Intelligence • Information Technology • Software
The Role
Build and maintain technical security and compliance controls across SOC 2, ISO 27001, HIPAA, and enterprise frameworks. Automate evidence collection, access reviews, security checks, and compliance workflows; support audits; address security questionnaires; monitor controls for access, infrastructure, data protection, logging, and vulnerabilities; and improve scalable compliance systems.
Summary Generated by Built In
ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

Recent recognition:

  • No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026

  • Top 50 AI Apps, a16z (2025)

  • #3 Fastest-Growing Software Company, G2 Best Software Awards 2026

  • Best Agentic AI Software, G2 Best Software Awards 2026

  • #4 Fastest-Growing Software Vendor, Brex Benchmark 2025

  • Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC

  • Top-Ranked Startup, Lean AI Leaderboard

  • Backed by Y Combinator

ABOUT THE ROLE

We are seeking a Compliance Engineer (Contract) to help build and own the systems, processes, and technical controls that keep Retell secure, compliant, and enterprise-ready. You’ll work closely with Engineering, Security, Legal, and customer-facing teams to ensure our infrastructure and products meet the security and compliance requirements of the world’s largest companies.

This is a highly hands-on role. You’ll translate compliance requirements into technical controls, automate evidence collection, identify gaps, and help build the systems that allow Retell to move quickly without compromising security or compliance.

KEY RESPONSIBILITIES
  • Compliance Engineering: Build and maintain technical controls across security and compliance frameworks such as SOC 2, ISO 27001, HIPAA, and other enterprise requirements.

  • Automation: Automate compliance workflows, evidence collection, access reviews, security checks, and other repetitive processes.

  • Security Controls: Partner with Engineering and Security to implement and monitor controls around access management, infrastructure, data protection, logging, and vulnerability management.

  • Audit Readiness: Support audits by owning technical evidence collection and working with auditors to address compliance requirements.

  • Enterprise Security: Work with customers and internal teams to respond to security questionnaires, compliance requirements, and technical due diligence.

  • Continuous Improvement: Identify gaps in our compliance and security programs and build scalable systems to address them.

YOU MIGHT THRIVE IF
  • You have a strong technical background in software engineering, security, infrastructure, IT, or a related field.

  • You’re interested in compliance, security, and how technology can be used to build scalable compliance programs.

  • You’re comfortable learning new security and compliance frameworks and turning requirements into practical technical solutions.

  • You have strong scripting or programming skills in Python, JavaScript/TypeScript, Bash, or a similar language.

  • You understand security fundamentals such as IAM, encryption, networking, logging, vulnerability management, and cloud security.

  • You’re highly analytical and enjoy solving ambiguous problems.

  • You’re comfortable working across Engineering, Security, Legal, and customer-facing teams.

  • You communicate clearly and can explain technical and compliance concepts to both technical and non-technical audiences.

  • Experience with SOC 2, ISO 27001, HIPAA, or other compliance frameworks is a plus.

  • Experience with AWS, GCP, Vanta, Drata, Wiz, Okta, or similar tools is a plus.

JOB DETAILS
  • Employment Type: Full-Time or Part-Time 1099 Contractor

  • Location: Remote

  • Compensation: $6000–$7500 USD/Month, based on experience

  • Hours: Must be open to working some overlapping hours with our Pacific Time team and customers.

Skills Required

  • Strong technical background in software engineering, security, infrastructure, IT, or a related field
  • Strong scripting or programming skills in Python, JavaScript, TypeScript, Bash, or a similar language
  • Understanding of IAM, encryption, networking, logging, vulnerability management, and cloud security
  • Ability to learn security and compliance frameworks and translate requirements into practical technical solutions
  • Strong analytical and problem-solving skills
  • Ability to collaborate across Engineering, Security, Legal, and customer-facing teams
  • Clear communication of technical and compliance concepts to technical and non-technical audiences
  • Experience with SOC 2, ISO 27001, HIPAA, or other compliance frameworks
  • Experience with AWS, GCP, Vanta, Drata, Wiz, Okta, or similar tools
  • Availability for overlapping work hours with Pacific Time teams and customers

Retell AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Retell AI and has not been reviewed or approved by Retell AI.

  • Fair & Transparent Compensation — Compensation is presented as above-market with a “Best Offer Upfront” approach and disclosed cash–equity options tied to interview performance. Public ranges for key roles indicate clearly communicated bands and meaningful equity components.
  • Healthcare Strength — Health coverage is described as 100% employer-paid for medical, dental, and vision. This signals comprehensive protection without employee premium costs.
  • Wellbeing & Lifestyle Benefits — Daily meals via credits or unlimited catering, plus reimbursements for gym, commuting, phone, and internet, are prominently offered. These benefits reduce day-to-day expenses and support convenience and wellness.

Retell AI Insights

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The Company
HQ: San Carlos, California
73 Employees
Year Founded: 2023

What We Do

Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.

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