The Role
Conducts community patrols and property inspections to identify, document, and track HOA rule violations. The role captures photos, issues notices, manages follow-ups, prepares compliance reports, communicates professionally with residents, and supports management and board meetings. It requires strong attention to detail, effective communication, confidentiality, proficiency with Microsoft Office and inspection tools, and the ability to drive and work outdoors.
Summary Generated by Built In
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Summary
The Compliance Specialist is responsible for monitoring and maintaining the community’s aesthetic standards and governing documents by conducting regular property inspections and documenting violations. This role plays a key part in upholding the quality, safety, and overall appearance of the community. The ideal candidate is observant, detail-oriented, and comfortable engaging with residents in a courteous and professional manner.
Schedule: Monday-Friday 8am-5pm
Compensation: $25.00 -$28.00 per hour
Mileage Reimbursement: $250/month
Key Responsibilities:
•Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations.
•Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software.
•Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines.
•Track and manage open violations through resolution, maintaining accurate and organized records.
•Communicate with residents in a professional and respectful manner when addressing compliance matters.
•Prepare compliance reports for management and board meetings as requested.
•Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up.
•Attend board or committee meetings as needed to provide compliance updates or clarification.
•Assist with other administrative duties or special projects as assigned.
Requirements
- Minimum of High School Diploma or equivalent. College education preferred.
- Previous experience in property management, community association management or code enforcement preferred.
- Strong attention to detail and ability to remain objective when assessing potential violations.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office applications and mobile inspection/reporting tools.
- Must possess a valid State Driver’s License, insurance, and a reliable personal vehicle for daily patrols.
- Ability to work independently and maintain confidentiality.
- May require flexibility for occasional evening or weekend inspections.
- Ability to drive, walk, and perform inspections outdoors in varying weather conditions.
Why Join Action?
- Action Property Management is committed to attracting and retaining the best talent in the industry.
- Proudly certified as a Great Place to Work® in 2025
- Rated 4.0 stars on Glassdoor - Check out our reviews here
- Team Member Perks:
- Exclusive employee discounts through ADP Marketplace
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellenc
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills Required
- High school diploma or equivalent
- College education
- Previous experience in property management, community association management, or code enforcement
- Strong attention to detail and objective assessment abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office applications and mobile inspection/reporting tools
- Valid state driver's license
- Valid vehicle insurance
- Reliable personal vehicle for daily patrols
- Ability to work independently and maintain confidentiality
- Ability to drive, walk, and perform outdoor inspections in varying weather conditions
- Flexibility for occasional evening or weekend inspections
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The Company
What We Do
Action Property Management is a privately-owned HOA management company that provides comprehensive services including financial reporting, maintenance coordination, vendor management, and board support. They focus on helping communities thrive through professional management, leveraging proprietary technology like SnapHOA to enhance resident experiences and operational efficiency across residential developments in California and Texas.
