At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The Compliance Contracts Specialist is responsible for supporting, coordinating, and maintaining the organization’s non payer contract processes and compliance documentation. This role provides operational support, contract administration expertise, and day to day coordination across compliance and legal functions, with a primary focus on contract lifecycle management, documentation accuracy, and adherence to regulatory and internal policy requirements. They also support broader compliance program activities, including auditing, monitoring, training coordination, policy management, and risk related documentation. This role partners closely with cross functional teams to ensure contract related activities align with compliance expectations and organizational standards.
Responsibilities
- Support the development, implementation, oversight, and continuous improvement of the company’s contract compliance processes, including documentation, workflows, templates, and internal controls.
- Coordinate contract intake, review routing, execution, and repository management to ensure timely and accurate processing.
- Assist with privacy related contract components (e.g., BAAs, data protection terms) by gathering documentation, routing for review, and ensuring proper filing.
- Maintain and update compliance tools, templates, checklists, and contract documentation to support a productive and effective program and consistent application of controls.
- Partner with cross functional teams, including IT, Reimbursement, Marketing, Sales, Commercial Operations, Digital, Payer/Market Access, Regulatory, and Quality, to ensure contract activities align with legal, regulatory, and corporate policy requirements.
- Monitor and track legal, regulatory, contractual, and compliance obligations related to Company contracts and documentation retention, and assist with implementing required updates.
- Support compliance program operations, including auditing, monitoring, training logistics, policy updates, and risk assessment documentation.
- Promote a positive, ethical, and inclusive compliance culture by providing responsive, service oriented support to internal stakeholders.
- Perform other duties as assigned.
Qualifications
Required:
- Bachelor’s degree or equivalent combination of education and experience.
- 3–5 years of experience in contract administration, compliance, legal operations, or a related field (healthcare environment preferred).
- Experience with contract management, including related systems, software, or document repositories.
- Working knowledge of contract terms and legal terminology
- Highly effective communicator with strong cross functional partnership skills.
- Excellent written and verbal communication abilities.
- Strong organizational skills with the ability to prioritize and balance competing needs in a fast paced environment.
Preferred:
- Compliance or contract related certifications (e.g., CCEP, CHC, contract management certifications) or willingness to obtain certification.
- Experience working in a multi state healthcare, medical device, or regulated industry environment.
- Prior experience supporting cross functional teams or compliance related workflows
- Strong understanding of contract administration principles, document control, and compliance workflows.
- Familiarity with healthcare compliance concepts, including confidentiality/PHI, HIPAA, data protection, and general regulatory frameworks.
- Working knowledge of:
- HIPAA/HITECH
- Consumer and data privacy laws, regulations, and general concepts
- Confidentiality standards and implications
- Supplier agreements and TAA compliance
- Ability to support the development and maintenance of policies, processes, and internal controls.
- Skilled at navigating ambiguity and applying sound judgment within established guidelines.
Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
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Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 3-5 years of experience in contract administration, compliance, legal operations, or a related field
- Experience with contract management systems, software, or document repositories
- Working knowledge of contract terms and legal terminology
- Strong cross-functional communication and partnership skills
- Excellent written and verbal communication abilities
- Strong organizational skills and ability to prioritize competing needs
- Compliance or contract-related certifications, such as CCEP, CHC, or contract management certifications, or willingness to obtain certification
- Experience in a multi-state healthcare, medical device, or regulated industry environment
- Prior experience supporting cross-functional teams or compliance-related workflows
- Strong understanding of contract administration, document control, and compliance workflows
- Familiarity with healthcare compliance, confidentiality, PHI, HIPAA, data protection, and regulatory frameworks
- Working knowledge of HIPAA/HITECH, consumer and data privacy laws, confidentiality standards, supplier agreements, and TAA compliance
- Ability to support policies, processes, and internal controls
- Ability to navigate ambiguity and apply sound judgment within established guidelines
What We Do
Tactile Medical is one of the fastest growing companies in medical devices. As a leader in treatment options for lymphedema and venous ulcer therapies, Tactile Medical develops advanced home therapy devices to improve health and quality of life for patients with chronic swelling . Headquartered in Minneapolis, Minnesota, we advocate for patient access and serve tens of thousands of patients through a direct national network of product specialists and trainers, reimbursement experts, patient advocates, and clinical staff.
