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The Role
Manage mortgage QA program, coordinate loan file collection for audits, perform internal QA reviews, document and report compliance defects, recommend process improvements, and support Compliance Control Manager on special projects.
Summary Generated by Built In
- Manage all aspects of the Mortgage Banking’s Quality Assurance (QA) program and coordinate loan file collection for audit or examination.
- Assemble and provide necessary files and/or documentation for QA reviews by internal & external party(ies).
- Review and analyze cause of errors. Communicate QA findings, deficiencies, conditions and outcomes to department staff for future preparation, knowledge sharing and compliance with policies, procedures, state & federal rules, etc.
- Perform internal quality assurance review of files tested by external vendors in accordance with MBD’s Post Closing QA Program and service agreements.
- Develop and perform internal quality assurance reviews in accordance with company policies and procedures to comply with all related Federal & State Laws, agency and client guidelines and requirements. Document areas of non-compliance with the organizations Policy and Procedures.
- Prepares reports of findings explaining errors and citing appropriate defects that do not align with internal policies, investor guidelines, compliance or applicable regulations. Maintain records and correspondence related to the work.
- Participates in review of policies and procedures to provide the department with information for continuous quality improvement. Practices on-the-job quality improvement by leading, facilitating, or recommending improvements.
- Execute the responsibilities as assigned by the Compliance Control Manager, including special projects and assignments.
Job Qualifications/Requirements
- Minimum 5 years of hands-on regulatory compliance experience on designated laws and regulations
- Minimum 5 years of banking or financial industry experience
- Knowledge of consumer protection laws and regulations: (e.g. ECOA, FHA, HMDA, etc.)
- Proficiency in general computer applications
- Bachelor's degree and/or related professional certifications preferred
The salary range for this full-time position is $19.24 Hourly - $21.64 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum 5 years regulatory compliance experience (designated laws and regulations)
- Minimum 5 years banking or financial industry experience
- Knowledge of consumer protection laws and regulations (ECOA, FHA, HMDA, etc.)
- Proficiency in general computer applications
- Bachelor's degree and/or related professional certifications
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The Company