Compliance and Risk Analyst I

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The Role

The Compliance and Data Analyst I plays a dual role in ensuring that the company adheres to regulatory requirements and efficiently handles data analysis for compliance-related tasks. This entry-level position involves monitoring compliance, conducting internal audits, identifying potential risks, and analyzing data to support informed decision-making to ensure efficiency and effectiveness of the company’s Compliance Management System. This role reports directly to the Compliance and Audit Director.

Responsibilities and Duties

• Assist in maintaining and updating compliance and risk management frameworks (e.g., ISO, NIST, PCI), ensuring alignment with regulatory requirements and company standards.
• Support the compliance risk assessment process by gathering relevant data, identifying basic compliance risks, and proposing mitigation measures as appropriate.
• Help manage the compliance and risk controls library by ensuring documentation is complete, organized, and accessible to internal teams and auditors.
• Conduct regular testing and monitoring of compliance controls under supervision, identifying any gaps and recommending corrective actions.
• Support investigations of compliance-related issues, assisting with corrective actions to address and mitigate identified risks.
• Contribute to the development and revision of compliance policies and procedures, ensuring accuracy, alignment with industry standards and regulatory requirements.
• Prepare compliance and risk reports and summaries for review by senior team members, documenting key findings and action items.
• Act as a liaison with other departments to gather information for risk assessments and ensure compliance considerations are communicated across business functions.
• Participate in projects aimed at improving compliance processes and enhancing operational efficiencies.
• Field and assist with inquiries related to client due diligence and audits.
• Perform additional assignments and duties as required.

Requirements

• Strong integrity and commitment to high ethical standards.
• Excellent English communication skills, both oral and written.
• Familiarity with compliance and risk management concepts, with the ability to document processes and controls.
• Adaptable to shifting priorities, with a focus on delivering high-quality work in a dynamic environment.
• High attention to detail, analytical skills, and a proactive approach to problem-solving.
• Strong interpersonal skills and the ability to work effectively with team members across departments.
• Ability to work independently and manage time efficiently in a remote environment.
• Proactive in identifying challenges and finding solutions to maintain compliance standards.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Technical Requirements

• Basic understanding of compliance and risk management platforms or GRC tools, with an eagerness to learn automation and optimization techniques.
• Basic analytical skills to support compliance and risk data assessments and identify patterns or trends.
• Familiarity with regulatory frameworks (e.g., ISO 27001, PCI DSS) and a willingness to learn about industry standards.
• Proficiency in data visualization and reporting tools (e.g., Excel) for compliance and risk insights.
• Comfortable working with Mac systems, Google Suite, and tools like JIRA, AuditBoard, or similar platforms.

Education & Experience

• 2 to 4 years relevant experience
• Bachelor's degree or equivalent relevant experience
• Knowledge of financial or privacy regulations such as TCPA, GLBA, Privacy Laws, FDCPA, or other relevant standards is a plus.

Benefits, Perks, and Culture

- Everything you need to work remotely

- Unlimited PTO

- Medical/dental/vision insurance

- 401k through Charles Schwab 

- Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.

- Company-paid short-term and long-term disability plus basic life insurance.

- Family-friendly maternity and paternity leave

- Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!

- PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.

- Paid time off to do volunteer work in your community.

- Access to the Wellness Coach app for you and 5 family members

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.