Compliance and Claims Assistant

Posted 3 Days Ago
Be an Early Applicant
Davenport, IA, USA
In-Office
Junior
Real Estate • Financial Services
The Role
Provide administrative support for compliance and employee-related claims: intake, tracking, documentation, FMLA administration, recordkeeping, investigations support, coordination with HR, risk, insurers, unions, and brokers; assist with audits, certified payrolls, safety pre-qualifications, reporting, and claims billing.
Summary Generated by Built In

Tri-City Group is hiring for a Compliance and Claims Assistant for an immediate opening in Davenport, IA. This position is responsible for administrative support and documentation related to company compliance and claims. 

Essential Functions

  • Assist with the intake, tracking, and documentation of employee-related claims and compliance matters
  • Support investigations by gathering information, maintaining records, and coordinating documentation under the direction of HR or Risk Management leadership
  • Assist with FMLA administration, including paperwork preparation, tracking leave usage, and maintaining records
  • Maintain accurate and confidential files related to claims, investigations, audits, and compliance reporting
  • Support the review and periodic updating of HR policies, procedures, and postings to ensure compliance
  • Assist with ensuring labor law posters and required notices are posted accurately at offices and jobsites
  • Help prepare reports and summaries related to claims activity, compliance trends, and risk areas
  • Coordinate documentation and information requests related to legal inquiries or audits
  • Assist with safety pre-qualifications and project-specific compliance documentation
  • Support payroll and operations with compliance-related reporting as assigned (e.g., certified payrolls, job-specific documentation)
  • Coordinate communications with internal departments, unions, and external partners as directed
  • Provide administrative backup to HR and Risk staff as needed
  • Coordinate scheduling and logistics of workers' compensation claims by communicating with all parties involved
  • Assist with managing unemployment insurance claims by reviewing and responding to claim notices in online systems, participating in necessary hearings, tracking outcomes, and updating records as needed 
  • Coordinate with insurance brokers to obtain COI’s and assist with submission to customers and/or third-party systems
  • Track and compile the monthly/quarterly/yearly required compliance data
  • Support the HR, risk/legal, and safety teams with various daily items as needed
  • Assist with billing and processing of claims

Competencies:

  • Attention to Detail and Accuracy
  • Confidentiality and Professional Discretion
  • Communication Skills
  • Organization and Time Management
  • Knowledge of Employment Compliance Concepts
  • Reliability and Follow Through
  • Collaborative Teamwork

We expect all employees to be task-oriented, accurate, and to demonstrate a strong sense of urgency. We expect all employees to be represent the company in a positive and professional manner exhibiting tact, consideration, and confidence delivered.

Required Education and Experience:

  • Bachelor’s Degree in Business Administration, Human Resources, Occupational Safety, or Law
  • 1-2 years of Human Resources, Legal, and/or Risk Management experience
  • Or equivalent combination of education and experience

This is a full-time position. Days and hours of work are Monday-Friday, 8:00 AM -5:00 PM.  Occasional changes to the work schedule may be required as job duties demand.

    All job offers are contingent upon the successful completion of a drug screen. Tri-City Group is an equal opportunity employer.

    Skills Required

    • Bachelor's Degree in Business Administration, Human Resources, Occupational Safety, or Law
    • 1-2 years of Human Resources, Legal, and/or Risk Management experience (or equivalent combination of education and experience)
    • Experience with FMLA administration, including paperwork preparation and tracking
    • Knowledge of employment compliance concepts and labor law posting requirements
    • Experience managing workers' compensation and unemployment insurance claims
    • Ability to coordinate with insurance brokers for Certificates of Insurance and submit to customers/third-party systems
    • Strong attention to detail, confidentiality, communication, organization, reliability, and teamwork
    • Successful completion of a pre-employment drug screen
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    The Company
    2,800 Employees
    Year Founded: 1895

    What We Do

    Tri City Group of Companies is a privately owned group of mortgage trusts and land development companies based in Canada. With over 60 years of experience, they employ a capital-preservation investment philosophy to provide alternative investment products with higher yields and custom lending solutions for residential and commercial borrowers, focusing on preserving and growing capital through private mortgage lending and real estate development.

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