Who We Are:
With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.
Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
The Compliance Analyst will report directly to the Director, Compliance and Risk Management and serve as a key member of the Compliance Team. This role blends regulatory expertise with analytical rigor to ensure organizational compliance with federal and state regulations governing Durable Medical Equipment (DME). The Analyst will support the Synapse culture of compliance and integrity, administer Medicare and Medicaid enrollment and multi-state licensure, monitor regulatory changes, and assess regulatory impact while collaborating cross-functionally to support operational readiness and continuous improvement.
What You Will Do:
Compliance Program Support
- Assist in the development, implementation, and continuous improvement of the organization’s healthcare compliance program.
- Monitor regulatory changes and assess their impact on DME operations.
- Conduct internal audits and support risk assessments to identify compliance gaps and recommend corrective actions.
- Support the creation and maintenance of policies and procedures aligned with federal and state regulations.
- Track and report on compliance metrics and performance indicators.
- Collaborate with cross-functional teams to ensure compliance integration into operational workflows.
- Assist in responding to government inquiries, audits, and investigations.
- Maintain documentation of compliance activities, including training records, audit findings, and corrective actions.
- Support the development and delivery of compliance training programs for staff and leadership.
- Help manage incident reporting and resolution processes, ensuring timely investigation and documentation.
Medicare & Medicaid Enrollment
- Prepare and manage applications for Medicare enrollment and revalidation.
- Monitor PECOS updates and ensure timely submission of changes.
- Coordinate with Fee-for-Service Contractors and respond to documentation requests.
Licensure Oversight
- Maintain and renew DME licenses across multiple states, including medical gas permits, pharmacy registrations, and bedding licenses.
- Navigate brick-and-mortar mandates, mail-order exceptions, and reciprocity rules.
- Monitor expiration dates, renew licenses as needed, and keep systems updated with current license status.
Reporting & Documentation
- Maintain comprehensive records of compliance activities, correspondence, and regulatory filings.
- Generate reports for internal stakeholders and regulatory audits.
- Support data collection and analysis for compliance dashboards and executive summaries.
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
- Bachelor’s degree preferred, equivalent experience considered.
- Minimum of 3 years of regulatory experience in healthcare compliance or DME.
- Well-established ethical judgement and integrity.
- Extensive experience with DME state licensure and Medicare/Medicaid enrollment.
- Strong coordination and communication skills for working with payors, licensing boards, and internal teams.
- Proficient in MS Office and department-specific software systems.
- Demonstrated organizational, analytical, and problem-solving skills.
What Sets You Apart:
- Ability to synthesize complex regulatory information into actionable insights.
- Strong technical/analytical skills to identify and solve problems independently.
- Proven ability to manage multiple projects and regulatory issues.
- Ability to adjust to changing priorities and tolerance for ambiguity.
- Collaborates effectively and values diverse perspectives.
What Sets Us Apart:
- Professional growth opportunities with compelling career paths
- Healthy work-life balance culture with paid time off (PTO)
- Medical, dental and vision insurance for full-time team members
- 401K savings plan with employer contribution match
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
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What We Do
At Synapse Health, we’re on a mission to transform the Durable Medical Equipment (DME) industry with innovative solutions that improve experience, accountability and transparency for all.
Synapse Health is a patient-focused, end-to-end technology-enabled solution that streamlines the entire DME process. We connect all the dots from the time an order is placed to the moment it is delivered to the patient (including administrative tasks like billing). We act as a catalyst for change across the DME ecosystem by connecting patients, prescribers, DME providers and payors, providing a seamless, efficient and positive experience.
Our solutions work in the background to manage every aspect of the DME process, providing real-time, accurate clinical and order information. This allows us to address patient needs faster and ensures orders are accurate and cost-effective. By improving accountability and transparency for all stakeholders, we are enhancing the overall experience. Together with our DME provider and prescriber partners, we provide patients with what they need, when and where they need it, simplifying the process and delivering better outcomes for everyone involved.
Why Work With Us
Our culture is built on a person-first mindset, starting with how we treat our team members and extending to the care we provide. We focus on fostering a warm, supportive environment that values each individual. Our mission-driven approach encourages transformation in healthcare, ensuring patients experience genuine, compassionate care.
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