Compliance Analyst III, Fraud

About Us

Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.

Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.

To learn more about us, visit www.financeofamerica.com

Purpose of Role

Responsible for identifying, investigating, and mitigating suspected fraudulent activity across mortgage loan origination and servicing processes. Follows established investigation procedures to evaluate risk, document findings, and support the organization’s compliance and risk management objectives.

Key Responsibilities and Expectations

• Conducts investigations into suspected mortgage fraud across origination and servicing, including misrepresentation, identity theft, and income or asset falsification.
• Reviews loan files, servicing records, and supporting documentation to identify inconsistencies and potential fraud indicators.
• Analyzes internal systems and external data sources, including LexisNexis, to validate borrower and transaction information.
• Follows established procedures and guidelines to assess fraud risk and determine appropriate escalation actions.
• Documents investigative activities and findings in a clear, accurate, and audit-ready format.
• Collaborates with underwriting, servicing, compliance, and risk teams to resolve fraud-related issues.
• Utilizes loan origination systems (LOS) and complaint management systems to track, research, and manage investigations.
• Escalates confirmed or suspected fraud in accordance with company policy and regulatory requirements.
• Performs trend analysis on fraud cases, complaints, and investigation outcomes to identify patterns and emerging risks.
• Develops and maintains dashboards to monitor fraud trends, case volumes, and key risk indicators.
• Prepares and delivers recurring reports, including quarterly reporting, summarizing findings, trends, and recommendations to management.
• Supports audits, regulatory reviews, and internal quality control processes by providing documentation and responses.
• Maintains confidentiality and ensures proper handling of sensitive and protected information.
• Performs other duties as assigned.

Reports To

• Director, Consumer Compliance

Qualifications - Experience/Skills/Competencies

• Minimum 5 years of experience in mortgage operations, fraud investigation, underwriting, servicing, or quality control.
• Working knowledge of mortgage loan lifecycle, including origination and servicing processes.
• Experience identifying and investigating common mortgage fraud schemes and red flags.
• Proficiency using LexisNexis or similar fraud detection and verification tools.
• Experience working with loan origination systems (LOS).
• Experience utilizing complaint management systems for tracking and resolving issues.
• Experience performing data analysis, trend identification, dashboard creation, and reporting.
• Strong analytical and investigative skills with attention to detail.
• Ability to follow established procedures and document findings accurately.
• Effective communication skills, including presenting findings to stakeholders.
• High level of integrity and ability to handle sensitive information with discretion.

Qualifications - Education - Required

• High School Diploma or GED

Qualifications - Education - Field(s)/Profession(s)

• Business, Finance, Criminal Justice, or related field.

Qualifications - Education - Preferred

• Bachelor’s degree

Compensation

The base salary range for this position is inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for this job opportunity is 7/1/2026.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.