As a Compliance Analyst, you will support Zillow’s mortgage compliance control testing program by executing file-level control testing of mortgage origination activities directly in Zillow’s loan origination system. Working closely with Compliance, Legal, and business partners, you’ll ensure our mortgage operations remain compliant with federal and state regulations. This role offers a great opportunity to modernize compliance testing and develop your career within an innovative, fast-paced, collaborative team.
You Will Get To:
Execute end-to-end compliance control testing activities, including planning scope, drafting test procedures, determining sample selection, executing test plans, and recording results across the mortgage lifecycle.
Produce clear and accurate documentation of sampling logic, test steps, evidence, and preliminary findings.
Partner with senior Compliance team members to develop corrective action plans and conduct effectiveness validation (targeted re-testing) to ensure successful issue remediation.
Maintain and enhance testing templates, tracking tools, and shared documentation to ensure consistency and quality.
Leverage data and simple analytics to target samples, detect anomalies, and quantify issues for more actionable findings.
Pilot responsible LLM/AI automation, with human review, to improve the accuracy, consistency, and efficiency of compliance testing processes.
Leverage your knowledge of federal and state mortgage regulations to participate in risk assessment discussions that support the annual control testing plan.
Demonstrates a solid understanding of key mortgage lending regulations and how they show up in testing, including TILA, RESPA, TRID, ECOA, HMDA, and FCRA requirements.
Executes methodical end-to-end testing with strong attention to detail and ability to organize and document information clearly.
Uses basic data and analytics to target samples, identify inconsistencies, and escalate potential compliance risks appropriately.
Communicates clearly with Compliance, Legal, and business line partners to promote a shared understanding of identified gaps, root causes, and potential corrective action plans.
Works effectively under supervision and welcomes feedback as part of professional growth.
Brings curiosity and a proactive mindset to learning new systems and compliance technologies.
Has a foundational understanding of AI and Large Language Models (LLMs), with an interest in applying AI and automation responsibly to streamline compliance testing processes.
Has 2–3 years of experience in a compliance, audit, or risk-related role.
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter.
Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next.
Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb.
While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.
We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
