LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About the RoleLendingClub’s Compliance Department is seeking a talented and experienced individual for the position of Lending Product Compliance Sr Manager. This position is responsible to advise on the day-to-day Lending Product/Operations compliance risks associated with all laws, regulations, and regulatory rules applicable across the lending life cycle and to ensure appropriate and sufficient controls are in place to mitigate those risks. Specific areas of operational focus include marketing, applicant sourcing, application processing and underwriting, funding, account servicing, and partner oversight. Areas of regulatory focus include, but are not limited to, ECOA, UDAAP, TILA, FCRA, MLA/SCRA, TCPA, GLBA, EFTA, ESIGN, and other lending-related federal and state laws and regulations. The position reports directly to the Sr Director Compliance Advisory.What You'll Do- Assist the Compliance Program Office with the assessment of all regulatory risks related to lending product operations, including identifying gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies
- Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations
- Work with business leaders and management to socialize lending operations compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements (i.e., Lending Compliance Advisory)
- Assist the Compliance Program Office with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations
- Establish testing and monitoring protocols to assess and measure compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action
- Ensure material compliance issues identified by any means and through any source related to lending products are recorded, tracked, and reported to ensure their appropriate and timely resolution
- Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending product compliance and work with business management to operationalize requirements
- Liaise with examiners and auditors on reviews of the company’s efforts to comply with regulatory requirements related to lending operations
- Prepare, deliver, and effectively communicate analysis and reporting regarding lending compliance to oversight committees and management
- Move across functional lines within the Compliance Department to assist team members with other compliance-related responsibilities, including for example fair lending, community reinvestment, BSA/AML, issues management, policy and procedure development, and third-party compliance oversight
- 6+ years of banking or financial services experience, primarily in compliance, risk management and/or audit functions, and a bachelor’s degree in a related fied; or equivalent work experience
- 3+ years of direct experience in lending compliance with a focus on consumer credit
- Strong working knowledge of consumer protection laws and regulations and associated risks, and the internal controls needed to mitigate those risks
- Strong communication skills and the ability to influence decisions and drive change
- Self-starter with ability to think independently, take ownership, and drive initiatives to resolution
- Solid analytical, problem solving, and critical thinking skills
- Ability to handle multiple priorities and rapid changes
- Ability to develop projects to address complex problems or needs; ability to drive results by leveraging strong business relations and project management
- Ability to deliver quality results in the face of competing priorities, aggressive timelines, and evolving direction
- Self-starter, willing to take ownership and drive initiatives to resolution while reporting appropriately on progress made and raising awareness when difficulties are encountered
- Exceptional organizational skills with strong attention to detail and accuracy
- Desire and ability to quickly learn about the activities of our unique business model, advanced technology capabilities, and evolving regulatory environment
Preferred Qualifications:
- Professional certification(s) such as Certified Regulatory Compliance Manager (CRCM) or completion of specialized training in compliance (e.g., ABA Graduate School of Compliance Risk Management)
- Experience supporting regulatory examination and compliance audits, including developing and tracking timely corrective action
- Excellent proficiency in Microsoft Excel, PowerPoint, Visio, and other Office products
Work Location
San Francisco, Lehi, or New York
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation based on actual job level.
Time Zone Requirements
Local hours (PT, MT, ET)
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 102,000-159,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Top Skills
What We Do
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.
