Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
The Complex Program Manager is responsible for leading and delivering large-scale, high-impact programs characterized by significant complexity, ambiguity, and cross-functional dependencies. The role ensures alignment of program outcomes with strategic business objectives while managing scope, schedule, budget, risks, and stakeholder expectations.
This position requires the ability to translate strategic vision into a portfolio of interconnected projects and drive successful execution through strong governance, leadership, and decision-making capabilities.
Program Leadership & Delivery
Lead end-to-end delivery of complex transformation programs with multiple interdependent workstreams
Translate strategic objectives into structured program roadmaps with clear milestones and deliverables
Ensure alignment between program scope, contractual commitments, and business outcomes
Governance & Risk Management
Establish and maintain robust governance frameworks aligned with organizational standards
Identify, assess, and proactively manage risks, issues, and dependencies
Drive decision-making through governance forums and executive-level reporting
Stakeholder & Executive Management
Act as the primary interface for senior stakeholders, sponsors, and clients
Manage stakeholder expectations, resolve conflicts, and ensure alignment across teams
Provide clear, concise executive updates, insights, and recommendations
Financial & Commercial Management
Own program financials, including budgeting, forecasting, and margin management
Ensure contractual and commercial compliance (SLAs, financial targets)
Drive value realization and benefits tracking across the program lifecycle
Planning & Execution Oversight
Ensure integrated planning across all program workstreams
Monitor performance using KPIs, milestones, and success metrics
Implement corrective actions to address deviations in scope, schedule, cost, or quality
People Leadership & Capability Development
Lead, mentor, and develop project managers and cross-functional delivery teams
Build high-performing teams aligned with program objectives
Foster a culture of accountability, collaboration, and continuous improvement
Change & Transformation Management
Assess organizational readiness and manage resistance to change
Define and execute change management strategies
Ensure delivery of measurable business outcomes and adoption of solutions
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
10+ years of experience in program/project management, with proven delivery of complex transformation programs
Demonstrated experience managing large-scale, cross-functional, and multi-vendor environments
Strong leadership skills across complex, multi-stream programs
Advanced stakeholder management and executive communication capabilities
Solid expertise in governance, risk management, and compliance frameworks
Strong financial acumen, including budgeting, forecasting, and margin management
Strategic thinking with strong analytical and decision-making skills
High resilience, adaptability, and ability to operate in ambiguous environments
Preferred Skills and Experience
Experience delivering large-scale technology programs (Cloud, Digital Transformation, Data/AI, Enterprise Platforms)
Proven track record working in global or highly matrixed organizations
Experience driving organizational change and transformation initiatives
Strong commercial awareness and experience managing contractual obligations
Certifications: PMP / PgMP; PRINCE2 Practitioner; Other relevant program or portfolio management certifications
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Skills Required
- 10+ years of experience in program/project management
- Demonstrated experience managing large-scale, cross-functional, and multi-vendor environments
- Strong leadership skills across complex, multi-stream programs
- Advanced stakeholder management and executive communication capabilities
- Solid expertise in governance, risk management, and compliance frameworks
- Strong financial acumen, including budgeting, forecasting, and margin management
- Strategic thinking with strong analytical and decision-making skills
- High resilience, adaptability, and ability to operate in ambiguous environments
Kyndryl Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kyndryl and has not been reviewed or approved by Kyndryl.
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Fair & Transparent Compensation — Pay is considered good in some roles, with mentions of “good pay,” “great pay and benefits,” and an “acceptable salary range” paired with bonuses. Certain senior or consulting tracks are described as market-competitive.
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Leave & Time Off Breadth — Vacation, paid time off, holidays, and a dedicated volunteer day are highlighted as positives. Parental leave exists companywide alongside sick leave and disability coverage.
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Wellbeing & Lifestyle Benefits — Remote and hybrid flexibility is emphasized, including 100% remote roles and a formal flexible workplace policy. Well‑being resources such as the Be Well program and an EAP are available.
Kyndryl Insights
What We Do
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
