Job Summary
Job Description
What is the opportunity?
Embrace RBC Wealth Management's core values and culture of doing what's right. As a Complex Operations Manager (COM), you will monitor all complex operations activities including acceptance and distribution of clients' funds and securities. You will coach and supervise the complex operations associates to ensure they execute functions consistent with branch, firm and regulatory policies and procedures.
At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.
What will you do?
- Oversee the delivery and receipt of all client funds and securities.
- Review and approve cost basis changes and communicate margin-related issues to Financial Advisors and Client Associates and then communicate resolution to the margin department.
- Provide daily and monthly reports to the Complex Administrative Manager for review in a timely manner.
- Partner with the Complex Administrative Manager to onboard and train new and existing associates.
- Maintain strong and cooperative relationships between the operations associates and the offices in the complex by quickly and efficiently resolving issues as they arise and escalating problems to the Complex Administrative Manager.
- Coordinate the maintenance of all operations-related systems and equipment for IT related projects, activities, changes and issues.
- Secure the complex cashiering office at all times.
What do you need to succeed?
Must-have
- Minimum of 5 years of financial services industry experience and a working knowledge of fixed income products, equities, mutual funds, insurance, annuities, the stock market, investments and retirement plans
- Series 7, 66 (or 63/65 licenses)
- Attention to detail along with strong math, organizational and problem solving skills
- Excellent interpersonal verbal and written communication skills
- Ability to work effectively in fast-paced, deadline-driven environment, and manage multiple demands and competing priorities
Nice-to-have
- Bachelor's degree
- Previous supervisory or management experience
- Series 8 (or 9/10) license or the ability to obtain within 12 months
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting
Additional Job Details
Address:
111 SOUTH WACKER DRIVE, SUITE 3200:CHICAGO
City:
Chicago
Country:
United States of America
Work hours/week:
24
Employment Type:
Part time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-07-16
Application Deadline:
2024-08-02
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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What We Do
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.