Complex Investigations & External Outreach Senior Manager (Hybrid - 3 Days in Office - VA/TX)

Position Overview:

In this Complex Investigations & External Outreach Senior Manager role, you will be responsible for complex financial crime investigations, manage external relationships with regulatory and law enforcement agencies, and ensure compliance with anti-money laundering (AML) regulations and fraud prevention protocols. This role is ideal for a meticulous professional with a strong background in AML, fraud detection, and risk management, combined with excellent communication and stakeholder engagement skills.

Our Impact:

• Strengthens the organization’s ability to detect, prevent, and mitigate complex financial crimes, safeguarding its assets, reputation, and customers.

•  Enhances compliance with AML and fraud-related regulations, reducing regulatory risks.

• Builds and maintains trusted relationships with regulators, law enforcement agencies, and industry partners, fostering effective collaboration in combating financial crimes

• Drives the development of innovative investigative strategies and tools, improving the efficiency and accuracy of fraud and AML detection

• Promotes a culture of awareness and accountability by providing training and insights on financial crime risks across the organization

• Contributes to the organization’s overall risk management framework, ensuring alignment with evolving industry standards and best practices

• Support the technology infrastructure that drives the Financial Crimes Program

Your Impact:

• Collaborate with internal teams to identify patterns, risks, and root causes of financial crimes

• Promote awareness of financial crime risks across the organization

• Summarize and report potential issues early and clearly for relevant audiences

• Foster strong working relationships with external partners to facilitate information sharing and collaboration on financial crime prevention

• Stay updated on evolving financial crime trends, regulatory changes, and industry best practices

• Represent the organization in meetings, regulatory audits, and industry forums

• Conduct thorough reviews of suspicious activity reports (SARs), customer transactions, and high-risk accounts

• Prepare detailed investigation reports and maintain accurate records of all cases

• Present findings and recommendations to senior management and relevant committees

• Ensure timely and accurate filing of regulatory reports, such as SARs

• Deliver standard oversight memos and reporting metrics, while innovating on new ways to access and deliver information

• Work with all divisions to ensure investigations are conducted in accordance with regulatory requirements and company policies

• Act as the primary liaison with external stakeholders, including regulatory bodies, law enforcement agencies, and industry associations

• Support, participate, and identify operational improvements and enhancements through daily work and special projects

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Provide guidance and training to internal teams on AML and fraud prevention best practices

Qualifications:

• Bachelor’s Degree in related field; advanced degree preferred

• Typically has 10+ years related experience and 2+ years management experience

• Experience with BSA/ Anti-Money Laundering and OFAC requirements, as well as a solid understanding of how those requirements are operationalized

• Proven experience with complex investigation and outreach activities

• Expertise in applying Financial Crimes, Compliance, or Risk Management disciplines

• Proven experience in managing complex investigations and engaging with external stakeholders

• Exceptional analytical, problem-solving, and decision-making skills

• Excellent verbal and written communication skills, with the ability to present to various audiences

• Proficiency in using AML and fraud detection software/tools

Keys to Success in this Role:

• Ability to operate as an initiative-taking, pro-active team member with a flexible, positive attitude

• Ability to compassionately communicate complex topics in a manner that is appropriate for the audience

• Exercise good listening skills in a collaborative setting with a strategic focus on problem solving and driving results

• Work under limited direction; independently determines and develops creative solutions to problems

• The ability to work independently, as well as part of a team, to meet deadlines and deliver high-quality work

• Interact with internal business partners, senior management and other personnel on matters frequently requiring coordination across the lines of business

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $142,000 - $214,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.