Competitive Intelligence, Manager

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New York, NY
In-Office
Fintech • Machine Learning • Mobile • Security • Software
We unite everyday people to unlock their financial progress.
The Role

At Chime, we're passionate about creating products that help people Unlock Financial ProgressTM. We’re a financial technology company, not a bank*, founded on the idea that basic banking should be helpful, transparent, and fair.

At Chime Enterprise, we extend this mission to the workplace. We partner with forward-thinking employers across the U.S. to provide them with proven solutions to drive engagement, productivity, and organizational success within their teams. Our enterprise suite of products helps employers support their employees at any point in their financial journeys, creating a more financially healthy and engaged workforce, empowering them to own the long-term value of their work and achieve their financial goals. 

We are a dynamic team of innovators driven by our mission. Joining Chime Enterprise means being part of a fast-moving startup culture within the larger organization at Chime, offering room for bold experimentation, big decisions, and exciting growth opportunities. We’re revolutionizing the future of work and unlocking potential for both employers and employees alike—want to join us?

About the role 

We are hiring for a Competitive Intelligence (CI) Manager on our Product Marketing team.  As our CI Manager you will collect, curate and communicate actionable intelligence about competitors, market trends, and industry developments across the organization. This position requires strong research & analytical skills, written communication skills, and the ability to translate complex data into clear recommendations for senior leadership and cross-functional teams. The CI Manager will act as the subject matter expert on the competitive landscape and help the organization stay ahead of market shifts and competitor activities.

The base salary offered for this role and level of experience will begin at $122,500 and up to $153,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Become and act as an internal subject matter expert on Chime Enterprise’s competitive landscape, researching each of our competitors’ business models, product offerings, pricing strategies, and go-to-market approaches
  • Work closely with cross-functional sales, marketing, and product teams to ensure that competitive insights are integrated into decision-making processes
  • Create comparative frameworks & enablement modules communicating the value proposition of Chime Enterprise’s offerings relative to its competitors
  • Gather insights & intel from public sources like news reports, public filings and industry publications, as well as private sources like expert interviews and intelligence shared with our sales representatives by customers
  • Monitor new industry & competitor developments, including product launches, partnerships, acquisitions, and leadership changes
  • Develop actionable recommendations for business leaders to inform strategy, product development, and market positioning
  • Create sales battlecards, intelligence repositories, and cross-functional reports

To thrive in this role, you have   

  • 3-7 years of experience in strategy, CI, market research and/or product marketing roles
  • Experience in fast-paced start-ups, technology, and/or consulting companies
  • A strong interest in innovative product categories
  • Strong critical thinking & analytical skills
  • Strong communication skills, especially written communication skills

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer

  • 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
  • 💻 Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit
  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 
  • 🫂 1% of your time off to support local community organizations of your choice
  • 👟 Annual wellness stipend to use towards eligible wellness related expenses
  • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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The Company
HQ: San Francisco, CA
1,500 Employees
Year Founded: 2012

What We Do

Chime was created because we believe everyone can Unlock Financial Progress, and we want to develop solutions and services to empower people to succeed. The premise upon which we started Chime is simple: basic banking services should be helpful, transparent, and easy. Our suite of tools and platforms give our members the ability to have more control over their money and to take action toward achieving their financial ambitions.

By designing a member-centric banking app with easy-to-understand financial tools, we’re creating a more competitive market with options for everyday Americans. We offer access to accounts with no overdraft fees, providing members the chance to receive their pay up to 2 days early* with direct deposit, build credit history, and develop financial literacy to hit their goals—among many other things.

Since 2012, we’ve grown our team to more than 1500 Chimers across 3 offices. But more than that, we’ve expanded the products and services we offer to our members based on their feedback. And in doing so, we’ve disrupted the banking industry and changed the conversation for everyday people about money on a national level.

Chime is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

Why Work With Us

We’ve crafted a culture that’s grounded in our core values and always focused on our members. We’re civic-minded innovators who take action to bring people together to accelerate equity and prosperity. We embrace our humanity, treat each other with respect and kindness, and are driven to make an impact on our members and communities far and wide.

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Chime Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a hybrid work policy that combines in-office days with trips to team and company-wide events, depending on your location, to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or working remotely

Typical time on-site: 4 days a week
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HQSan Francisco, CA
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