Description
Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Houseperson!
About this Location:
This position is located at the Embassy Suites by Hilton in Temecula CA. We are in the heart of Southern California’s beautiful Temecula Valley, known for its award-winning wineries, vibrant Old Town, and strong sense of community. Our hotel sits just minutes from shopping, dining, entertainment, and outdoor recreation, offering team members the perfect balance between work and lifestyle. Temecula provides 172 room suites that are welcoming, family-friendly environment with easy access to major freeways for easy commute.
Why do we need you?
To perform a combination of duties in an efficient, quiet, and effective manner which facilitates food service and thereby provides a positive impression for the guest.
What you will do:
- Clears, cleans, and resets tables and surrounding areas.
- Carries dirty dishes from dining room to kitchen.
- Replenishes supply of clean silverware, glassware, dishes, and other utensils in dining room.
- Stocks all clod food items on dining room buffet. Replenishes coffee urns, milk and juice dispensers as needed.
- Serves coffee and ice water refills to patrons.
- Cleans and polishes equipment such as coffee urns, juice and milk dispenser, highchairs, booster seats and sneeze guards.
- Conducts “hall runs” to pick up dishes and trays on guest floors.
- May assist in employee break room cleaning and stocking of food during employee lunch hours.
- Responsible for guest relations and courtesy when asked for help, directions, or registering a complaint.
- Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
- Required to be always in uniform when working on the property, including wearing a name identification badge.
- All other duties as assigned by a manager or supervisor.
Skills and Abilities:
- Carry out specific oral or written instructions, frequently following a simple routine.
- Do the same task over and over, frequently in the same way.
- Deal with the public, customers, employees, union and government officials with tact and courtesy.
- Stand and walk for long periods of time.
- Lift and carry things like trays or dishes.
- Use hands and fingers skillfully and easily
Requirements
Physical Demands: Medium work. Exerting up to 20 to 50 pounds of force occasionally. Requires walking or standing to a significant degree. Working at a production rate pace entails the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Requirements
- High School completion or an equivalent level of education and experiences.
What we offer:
Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment.
- Medical, Dental, Vision, Life and Disability Insurance. If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
- Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent c are expenses.
- 401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options.
- Employee Assistance Program (EAP) Confidential support services for personal and professional well-being.
- Career Growth Opportunities We promote from within and invest in your long-term success.
- Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.
- Paid Sick Leave Supportive sick time policy to care for your health when you need it.
- Exclusive Employee Hotel Discounts. Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends.
- Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
- Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.
Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Skills Required
- High school diploma or equivalent
- Ability to lift and carry 20 to 50 pounds
- Stand and walk for long periods of time
- Follow specific oral or written instructions and perform routine tasks repeatedly
- Customer service skills; handle guest requests and complaints with courtesy
- Manual dexterity: use hands and fingers skillfully for handling trays, dishes, utensils
- Maintain uniform and wear identification badge while on property
- Ability to stock and replenish buffet items, coffee urns, dispensers, and clean related equipment
What We Do
Windsor Hospitality (formerly Windsor Capital Group) is a premier hotel development and hospitality management company based in Santa Monica, California. The company owns and operates a diverse portfolio of upscale, full-service, and focused-service branded and independent hotels throughout the United States, primarily featuring Hilton and Marriott flags. They are dedicated to service excellence and long-term partnerships within the global hospitality industry.
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