SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.
Key Essential Functions and Accountabilities of the Job
- Develops comprehensive grant-program evaluations and measures performance outcomes •
- Drives continuous quality improvement by identifying operational bottlenecks, implementing evidence-based practices, and making recommendations to enhance program delivery •
- Communicates evaluation and quality improvement findings to diverse audiences •
- Facilitates collaboration with staff, community partners, and grant officers •
- Prepares and submits all required, regulatory, and evaluation reports for CDC, SEARHC Community Wellness Department, and other stakeholders •
- Champions rapid-cycle quality improvement processes (e.g., PDSA cycles) to address program gaps and optimize service delivery •
- Facilitates regular quality improvement meetings with the team to identify trends, brainstorm solutions, and share best practices •
- Other duties as assigned by leadership
Additional Details:
Education and Experience Requirements
• Bachelor’s or master's degree in public health or a related research or healthcare field preferred
• 3+ years of experience in program evaluation and continuous quality improvement preferred
• Institute for Healthcare Improvement (IHI) certification or similar IHI training are highly desired. If you do not have experience upon hire, must be willing to complete the IHI Open School Quality Improvement courses within the first year of employment
• Grant management experience preferred
• Experience with data visualization and management tools (e.g. SPSS, Tableau, Excel) is highly desired
• Demonstrated ability to lead cross-functional teams, manage workflows, and resolve programmatic bottlenecks
Knowledge, Skills & Abilities
Knowledge of:
• Evaluation design and frameworks
• Quality improvement methodologies (e.g., Lean, Six Sigma, Model for Improvement) to identify gaps in program delivery and streamline workflows
• Grant evaluation metrics, compliance, and reporting requirements
• Handling of PHI, public health data and federal privacy regulations
Ability to:
• Develop comprehensive evaluation plans, including logic models and measurable key performance measures aligned with grant objectives
• Oversee the collection of both quantitative and qualitative data through surveys, interviews, focus groups, and database management
• Integrate quality improvement initiatives including facilitating Plan-Do-Study-Act (PDSA) cycles, process mapping, and root cause analyses to bridge evaluation findings with program enhancement
• Translate evaluation findings into actionable recommendations
• Develop and monitor quality improvement plans and initiatives
• Travel to remote communities, community events, and conferences as needed
Skills:
• Proficiency in evaluation methodology including quantitative, qualitative, and mixed designs for learning, understanding, and decision-making
• Determining and monitoring work plans, timelines, resources and other components needed to complete and deliver evaluation
• Planning, developing proposals, and monitoring progress towards goals
• Synthesize complex, technical datasets into clear, actionable, and visually appealing reports for non-technical stakeholders
• Leadership skills to guide program teams through quality improvement initiatives
• Advanced computer skills, including proficiency in leveraging Excel and database applications for analysis, modeling, and performance improvement reporting and monitoring
• Electronic health record programs and data tracking software
Position Information:
Work Shift:ExemptIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- Master of Public Health or another professional health degree; alternatively, a bachelor's degree plus two additional years of related experience
- Three years of experience in healthcare, public health, nutrition, or a related field, including grant coordination or management and health education, motivational interviewing, or lifestyle counseling in public health or ambulatory care
- Two years of supervisory experience
- Basic Life Support certification
- Advanced knowledge of cardiovascular health, cancer prevention and screening, diabetes prevention and control, tobacco cessation, physical activity promotion, nutrition, health education competencies, stages of change theory, motivational interviewing, and the socioecological model
- Knowledge of group dynamics and ability to facilitate or train groups
- Advanced computer application skills, including email, word processing, spreadsheets, databases, and document organization
- Excellent oral and written communication and interpersonal skills, including culturally competent patient and staff interactions
- Strong organizational, prioritization, problem analysis, and solution development skills in complex healthcare settings
- Proficiency with SEARHC's electronic health data system
What We Do
For nearly 50 years, SEARHC has provided high-quality healthcare services to the residents of Southeast Alaska. Operating as an independent and nonprofit health Consortium, SEARHC provides a comprehensive range of health-related services, including primary, urgent and specialty medical care, dental services, behavioral health support, wellness programs, optometry services and more. We are dedicated to improving the health, well-being and quality of life for all people in these communities. SEARHC is committed to keeping care closer to home and making advanced medical technologies accessible to all. One of the many ways SEARHC does this is by offering specialty clinics or sending medical specialists to remote communities and facilities to care for patients who cannot travel. Established in 1975, SEARHC is one of the largest Native-run health organizations in the United States. In 1976, SEARHC contracted with the Indian Health Service under the Indian Self-Determination and Education Assistance Act to assume management of the Community Health Aide Program. Today, SEARHC has more than 1,700 employees and operates in 27 communities throughout Southeast Alaska, including two Critical Access Hospitals.
