Community Team Lead

Posted An Hour Ago
Be an Early Applicant
Boston, MA
Hybrid
5-7 Years Experience
HR Tech • Sales • Software • Database • Business Intelligence
The Role
As the Community Team Lead at Lusha, you will develop and execute strategies for community engagement and growth, foster a welcoming environment, organize community events, create engaging content, and collaborate with cross-functional teams. You will lead a team of social media and partnerships managers, address community concerns, and work on referral programs and advocacy tactics to boost brand awareness.
Summary Generated by Built In

Join Lusha, where culture isn't just a label—it's our DNA. We're dreamers, innovators, and learners, driven by simplicity, collaboration, and trust. At Lusha, every voice matters, and together, we shape a company we're proud of. Ready to be part of something truly unique? Join us and let's grow better together.

As a Lusha employee, you’ll empower B2B sales professionals globally to unlock lucrative revenue opportunities and drive sustainable growth. With over 1 million users and a database of 200+ million entries, your contributions will directly impact our customers, revolutionizing the way they approach sales and positioning them for long-term success in a competitive marketplace.

As the Community Team Lead, you will create strategies to increase customer adoption and advocacy. You’ll build and maintain our online community, foster engagement, and produce meaningful content.

How you’ll shape the future of B2B sales:

  • Develop and execute strategies for community engagement and growth.
  • Foster a welcoming, inclusive environment, spotlighting customer success.
  • Organize and host community events (webinars, live chats, Q&A sessions).
  • Identify and manage community leaders and ambassadors.
  • Monitor and respond to community interactions across social media and other online spaces.
  • Lead and manage a team of social media and partnerships managers.
  • Create and curate engaging content for social media, newsletters, and community platforms.
  • Collaborate with marketing, product and growth teams to develop content calendars and campaigns.
  • Ensure all content aligns with the company’s voice and brand guidelines.
  • Act as the liaison between the community and the company, addressing concerns and feedback.
  • Collaborate with the customer support team to resolve issues raised by the community.
  • Build referral programs and integrate advocacy tactics to boost word-of-mouth.
  • Work with influencers to increase brand awareness and generate user-generated content (UGC).

Requirements

Qualifications:

  • 5+ years of experience in social media, community management, or similar roles.
  • Experience in the GTM (Go-to-Market) industry is a must.
  • Native English speaker.
  • Excellent presentation skills and comfort speaking in front of large audiences.
  • Proficiency in social media management tools and analytics
  • Experience with content creation and curation.
  • Passion for building and nurturing online communities. Proven ability to develop and iterate on strategies for community acquisition and engagement.
  • Strong organizational and multitasking abilities with experience in coordinating cross-functional teams and managing multiple projects simultaneously.
  • Ability to work independently and as part of a team.
  • Ability to interact positively and authentically, making the community feel welcome and valued.
  • Bachelor’s degree in Marketing, Communications, or a related field.

How will you innovate? How will you learn? 

As a growth-stage company constantly evolving, you'll find opportunities to tackle unique projects and initiatives, all while being part of a thriving company that has evolved from its startup roots. You'll play a crucial role in our journey, with plenty of room to grow professionally. And as we move forward, you'll have a stake in our success, sharing in the rewards as we expand and innovate together, continuously learning along the way.

Why Lusha? It’s simple

Established in 2016 by Assaf Eisenstein and Yoni Tserruya, Lusha's dream is to revolutionize the B2B sales landscape. With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. This journey reflects our unwavering commitment to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google, and Yotpo, Lusha is the go-to resource for sales intelligence, having started as a profitable bootstrap company and survived solely on profits for 4.5 years. Join us and experience a career journey as distinct and dynamic as you are.

What the Team is Saying

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The Company
Boston, MA
300 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

At Lusha, we're building a future where every B2B sales professional is equipped with the data they need to succeed. Founded in 2016 by Assaf Eisenstein and Yoni Tserruya, our mission is to organize the world's business data while empowering our customers to uncover relevant revenue and growth opportunities. We're proudly GDPR compliant and maintain a globally compliant database.

With a staggering reach of 1 million users and a database boasting over 200 million entries, including 45 million direct contacts in North America, 50 million enterprise and SMB business profiles, and 21 million GDPR-compliant European contacts, Lusha stands as an indispensable resource in the B2B landscape. Our community has surged to over 670,000 sales professionals and 223,000 sales organizations, proudly showcasing partners such as Zendesk, Google, and Yotpo.

With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. Starting as a profitable bootstrap company and surviving solely on profits for 4.5 years, our journey is a testament to our commitment to innovation and the iconic brand we've become, continuously setting new standards in the industry.
In total, Lusha has 300 employees globally in two sites—Tel Aviv and Boston. Our teams are the driving force behind everything we do, dedicated not only to meeting but exceeding our customers' needs. We understand the importance of connection, fostering a collaborative environment where every employee contributes to our success.

Your voice matters, your ideas count, and together, we'll thrive.
Join us on this journey to revolutionize B2B sales. Let's grow better together.

Why Work With Us

Welcome to Lusha, where culture isn't a label—it's our DNA. Dream-driven creators, user-centric innovators, and relentless learners, we thrive on simplicity, collaboration, and trust.
Join us in shaping a company we're proud of—one where every voice matters and dreams fuel our journey.

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Lusha Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
Boston, MA
Tel Aviv-Yafo, IL
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