The Community Outreach Coordinator will serve as the local face of Mom’s Meals throughout Michigan, working directly with healthcare providers, case managers, social service agencies, and individuals to promote and facilitate the growth and access to Mom’s Meals. This role is responsible for driving awareness, building relationships, and supporting program enrollment to help ensure nutritious meals reach those who need them most. This position reports to the Manager of Healthcare Partnerships. The successful candidate will drive an increase in HDM referrals from a variety of organizations throughout Michigan.
This position will be based in Michigan, ideally located in the Metro Detroit or surrounding areas and travel statewide will be anticipated as needed. The chosen candidate will also be eligible for a company car.
Salary range: $60,000-80,312
Position Responsibilities may include, but not limited to
- Build and maintain strong relationships with key community stakeholders, including social workers, discharge planners, senior centers, non-profits, and other community locations.
- Promote Mom’s Meals products and products through in-person outreach, community events, presentations, and educational sessions.
- Increase awareness of the ILOS (In Lieu of Services) program in Michigan that allows eligible Michigan Health Plan Members to access services related to nutrition.
- Identify and engage eligible clients, assisting them with understanding their options and navigating the enrollment process.
- Act as a liaison between clients, referral sources, and internal teams to ensure seamless service delivery.
- Track outreach activities, client engagement, and outcomes using CRM tools or internal systems.
- Stay up to date on local and state programs that offer meal benefits and collaborate to align services.
- Represent Mom’s Meals at local fairs, expos, conferences, and coalition meetings.
- Provide feedback from the field to improve customer experience and address barriers to access.
- Offer and schedule onsite (preferred) or virtual in-services with target organizations
- Be highly visible within MI communities by engaging in community-based events
- Attend and participate in county round tables and county and state webinars to represent Mom’s Meals
- Cover for Manager of Healthcare Partnerships when needed
Required Skills and Experience
- Associate’s or Bachelor’s degree
- 2 years of community outreach, sales, or health care
- Demonstrated ability to successfully engage community health organizations
- Proven ability to work with cross functional teams
- Excellent oral and written communication skills; experience giving presentations
- Experience using Microsoft Office suite, including PowerPoint and Excel
- Willingness to travel locally and statewide; travel 75% but mostly DAYTIME travel. There will be 1-2 overnight stays at times, and two national sales meetings per year.
Preferred Skills and Experience
- Experience in community outreach, sales, social services, or healthcare
- Strong interpersonal and communication skills, with a customer-focused approach
- Comfortable working independently in the field with minimal supervision
- Passion for serving underserved or vulnerable populations
- Knowledge of Medicaid, Medicare, and social assistance programs
- Must possess a valid driver’s license and reliable transportation
Physical Requirements
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Top Skills
What We Do
Mom’s Meals is a leading national provider of nutrition solutions and home-delivered meals. Our mission is to help patients and seniors get the nutrition they need to maintain independence while: - Managing chronic health conditions - Living with disabilities or limited mobility - Lacking the desire or energy to prepare and cook healthy meals Healthcare Focus: We partner with health insurance companies, managed care organizations and federal and state supported programs to provide nutrition solutions for their client populations suffering from serious chronic diseases. We are a leading nutrition supplier for Medicaid Waiver and offer programs for Medicare Advantage and Dual Eligible beneficiaries. Our personalized selection of meals aid in the recuperation process post hospitalization, improve patient outcomes and reduce costly readmissions. Specialty health-condition menus support dietary requirements for major chronic diseases impacted by nutrition: Heart Disease, Diabetes, and Renal Disease. Additional menus include Gluten-free and Vegetarian options. Our large selection of meals appeal to a variety of individual tastes and are designed by Registered Dietitians, prepared with fresh ingredients by Chefs in USDA-inspected kitchens and distributed across 48 U.S. states to individuals’ homes or congregate sites. Mom’s Meals is part of PurFoods LLC, a privately held and family owned/operated company based in Iowa.
